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about Precision Garage Door
Precision Garage Door of Houstonhas received 1683 reviews, averaging 4.89 Stars:
Hitchcock, TX
Houston, TX
I am very impressed! Bryan called me to ask if he could come early, and he showed up soon afterwards. He inspected the door and replaced the sensors that reverse the door. The service was completed in record time, and the area was left clean and neat.
- Michael Pearson
Richmond, TX
Great service! James knows all about garage doors, having installed them in the past. He was on time, courteous and professional. All my questions were answered. I got exactly the service that I requested. I will call Precison Door again and will recommend them to my neighbors.
- Jean Dwyer
Houston, TX
Excellent and profesional service. I recommend their expertise very highly.
- Sandra Narvaez
Houston, TX
I was extremely pleased with my service call. The service representative was very professional, courteous, and informative. He listened to my problem then completed his inspection. He advised me of the problem and how to solve it. I was very pleased!!
- Liz Bryant
Houston, TX
We received exceptional iron driveway gate service by Andrew Kubsch. Professional, fast, friendly and quite the knowledgeable gentleman. Andrew is definitely an asset to this firm so call and hire him NOW.
- Kingston and Carolyn
Fresno, TX
Great Customer Service and Great Technician I called and it was fixed the same day
- Deanna Pierre
Product:
Houston, TX
My rating is ZERO. I have always had good experiences dealing with Precision Door in St. Louis. On 2/21/22 I hired Precision Door of Houston to do a check-up on a garage door in the Houston Heights. The technician checked the door going up and down and then sprayed the hinges on the door. From arrival to departure, this whole process took no more than 15 min. When he was finished he said the charge was over $200.00. He did not tell me before he sprayed that the price for lubrication was $195.00. I believe as people in St. Louis or Houston would that this price is Excessive and Ridiculous. I called after I paid and was told that that was their standard fee. Don't make my mistake, and be sure to ask for charges before work is done.
- Brent or steve Goldman
Our office has made attempts to reach out. Please contact us to come to a resolution.
we appreciate your efforts and have reached a mutual agreement to resolve our misunderstanding and dispute.
Comment from: Brent or steve Goldmanwe appreciate your efforts and have reached a mutual agreement to resolve our misunderstanding and dispute.
Spring, TX
A+++++
- Richard and alicia Hollingsworth
Cypress, TX
Your employee Bryan Medina was very professional and polite that I will continue to do business with this company in the future. Very happy you all responded so quickly, within hours of my call. P.S you made my wife very happy, again thanks so much!
- Frank Lopez
Houston, TX
Kurtis was great. Super professional, efficient and honest. Great work!
- Roberto Lopez araiza
Houston, TX
Precision did a great job - they arrived on relatively short notice on a Saturday and repaired the problem quickly, efficiently, and at a reasonable price! Technician Dave was very professional and knowledgeable. I heartily recommend these people if you are having a garage door problem!
- Mike Scott
Houston, TX
Very pleased with service and the technician that did my work. Will use your company again!!!!
- Beverly Wallace
Santa Fe, TX
I have used this company before. They do great work. Techs are top notch. Bryan is the best, he helped me set up my phone to work garage door. I will use again if I need work on my garage door
- James Magyar
Angleton, TX
Our technician was very cordial, clean and listen to my needs and wants. He was able to repair our garage door and when finished gave me a very reasonable bill. I was very surprised that they were able to come to my house on a Sunday, only hours after I made the appointment. I will use Precision Garage Door again and recommend their services to others. A professional company with great employees! Linda Stein
- Linda Stein
Houston, TX
Vincent was right on time, very professional and extremely pleasant. He diagnosed our problem and explained it in a way that we could understand, showing us what he was talking about. We will definitely use Vincent and PRECISION DOOR for all of our garage door maintenance, service and repair from this point forward!
- Frank Hastings
Product:
Houston, TX
I’m sorry to say that this visit was below expectations. I have worked with you all in the past with a 5 star experience. This time however is not good. The tech was great and very nice. There seems to have been a change in policy where the owner - me - had to call and get the replacement part from LiftMaster. Major hassle. Then your tech came and it turns out the new part doesn’t fix anything so now I have to get LiftMaster to send a new motor I am told ! It’s now been 3-4 weeks without a functioning door and I can’t lift the big door manually at 80 years old. Your office staff is outstanding and most respectful.
- Jean Lemire
We sincerely apologize for any warranty confusion on your operator purchased in 2017. LiftMaster covers lifetime motor replacements and does require homeowners to order replacements due to the motor being installed in your home. Precision does cover warranty/ replacement of any defective motors, one year from the manufacture date on operators installed.
Humble, TX
I have called five times over the course of a month to get details on delivery date and have been told I would receive a call back. No one has called back. Five calls to get a delivery date...this is very poor customer service and I do not recommend this company.
- Tina Carkhuff
Ms. Carkhuff, We apologize for your experience thus far. Our number one focus is customer satisfaction! Please contact our local office at 713-983-8121 so that we may communicate a positive resolution, immediately.
Pearland, TX
Unbelievable service and workmanship. Highly suggest these guys.
- Bryan Dudley
Kingwood, TX
The technician arrived on time, gave me a clear explanation of the findings on my broken garage door system, he produced an accurate and quick quote, made the required repairs, and processed the payment quickly.
- Homero Castillo
Pearland, TX
Vincent is our service technician, he was prompt to arrvie early and knowledgable fixing our garage door. Now he’s on my speed dial when this problem recurs. Awesome Job!????????????????????
- Archie Andal
Houston, TX
Knowledgeable! Friendly! No bs!
- Mitch Fangman
Katy, TX
Precision's product and Service Technicians were excellent. I give the Technicians a 5 star rating. The Houston office receives a 0 star rating. Telephone calls were not returned. Most emails were not answered. Once problems and errors occurred in ordering a replacement panel which caused a 13 month delay in getting the panel for my garage door, the Houston office struggled to provide accurate information or any information at all. At one point Precision promised to do the work for free due to all the delays and errors. It is a promise that was not kept much like the promise to return a simple phone call to get an update ETA delivery dates passed with no progress.
- LS
Richmond, TX
The service was five stars from beginning to end. I will strongly recommend Precision Door Service to anyone willing to give them a try.
- Carlos Moran
Houston, TX
James was very polite and informative. Took time to trouble-shoot garage door not closing. Discussed options for resolution. I have used Presition Door Service to put this garage door in many years ago. Am going to have opener system replace (by Precition Door) to resolve issues. Daniel Hayes
- Daniel Hayes
Houston, TX
We had Precision Door replace our 2 garage motors back in 2018. James Craft came out and did a fantastic job! Yesterday, one of the springs on one of our doors broke. We called PD and they set up an appointment for today. James came out today on time and did a complete refurbishment of our two systems! He was very professional and courteous! Once again, he did an excellent job! You are fortunate to have him on your team! Sincerely, J Michael Duncan, MD
- Patsy Duncan
Spring, TX
Ordered garage door and opener in late Aug. Didn't arrive until mid Jan. due to production issues (not Precision Door's fault). Reason for 4 stars versus 5 stars: Morning of installation received a call saying the opener wasn't in stock, and did we want to wait for installation until it was available. They were very apologetic, but still inconvenient for us. We decided to go ahead and have garage door installed, then have opener installed when available. Michelle Campos and Jay Garcia did an excellent job with the garage door installation. Only issue is that the weather stripping at the bottom on our old door was apparently much thicker than on the new door, and now there is about a 1/2" gap where the concrete is uneven. Need to see if a thicker weather strip can be installed to cover the gap. The opener arrived the next day and Jay Garcia came back for that installation. He again did an excellent job and even programmed my old hand held remotes, the car remote and the keypad. Both Michelle and Jay were courteous, professional, efficient and extremely helpful. They did a wonderful job and answered all our questions. I would highly recommend them. Am waiting to hear whether thicker weather stripping is available.
- Viki & brian Ammerman
Sugar Land, TX
On time courteous service. Job done timely and correctly the first time.
- Joe Mills
Product:
Seabrook, TX
Our installation technician (Jose) arrived on the agreed time and worked until completion. He was efficient, courteous and professional throughout. He and his colleague were fantastic, took us through the install, testing of and setting up the app and remote keypad. They were fantastic, I would refer Precision Garage doors to anyone without hesitation.
- Derek Maxwell
Galveston, TX
I had a garage door that had a broken cable. The Techs arrived on time and got the work done promptly. The door is working great again. Very happy with the service. I definitely recommend this company for your garage door needs.
- Rick Puzdrowski
(713) 943-0588
(713) 943-0588(281) 491-0649
(281) 491-0649(713) 266-4462
(713) 266-4462(281) 373-1956
(281) 373-1956(281) 907-0743
(281) 907-0743(281) 357-4098
(281) 357-4098(281) 940-6540
(281) 940-6540(281) 373-1956
(281) 373-1956(979) 318-2888
(979) 318-2888(281) 817-8011
(281) 817-8011(936) 622-2121
(936) 622-2121(409) 761-1600
(409) 761-1600Office: (713) 292-2251
11875 W. Little York Road
Suite 401
Houston, TX 77041
Office: (281) 617-2235
2825 Miller Ranch Road
Suite 217
Pearland, TX 77584
Office: (281) 617-2415
202 Industrial Blvd
Ste 805
Sugar Land, TX 77478
Very professional, quick installation. Also fixed a couple of other issues that would have caused problems down the road. Technician was friendly and quick, very professional.
- Tom Kane