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about Precision Garage Door
Precision Garage Door of Houstonhas received 1204 reviews, averaging 4.89 Stars:
Montgomery, TX
Garage Door Repair
Houston, TX
Gene did a fabulous job, was at my house on time and explained my repairs.
- A Murray
Spring, TX
So appreciative of your response time and professional service, especially during these tough times when businesses are coming back from the challenges of the past year. Thank you for coming to my rescue!
- Louise Odogwu
Houston, TX
This company may be ok for garage installations but they advertise doing metal fence door installations, too. Here, the definitely leave a lot to be desired and have only one technician that can perform the work. In my experience, after 9 visits they couldn't complete the project of installing a gate opener and putting in two metal posts. Numerous issues occurred during this time: 1. Initially installed brackets upside down 2. sensors placed so high they would miss low cars or small children or pets 3. Operator placed incorrectly and deformed gate doors 4. Wires placed over gate rather than under and beyond being unsightly also represented a trip hazard and increased element exposure as they weren't buried 5. Not initially told that original posts were too thin and not well placed 6. Technician left before assigned time so we couldn't review his work. When called he said he needed to loo at an apartment 7. When doors opened and closed randomly sometimes even one forward and the other backwards and technician was called, he told me he was off for the weekend and couldn't come back. This led to issues and one door completely fell off 8. Remote was programmed to same frequency as someone else nearby so doors opened and closed at random times 9. Technician(s) trespassed on my property at their last visit and disabled the gates and entered my property. Your email says that we will be contacted earlier in the day by the technician to confirm arrival. No email, phone call or text was sent for confirmation despite you and the technician having my contact information 10. Welding initially was very rough and obvious, improved on last visit but still not finished 11. Post with cement not placed flush and doors do not come together properly 12. Outside bracket is uneven and looks like scrap metal. Screws are unevenly placed resulting overall in a slipshod appearance 13. I have repeatedly asked the owner to call me, which has not happened 14. I have repeatedly asked you to come to my property and walk through this with me. You need to see for yourself the issues I have documented and oversee the work your technician is doing 15. I have contacted you multiple times and often have to wait one week for a reply I have asked the manager to come out and see the issues and supervise the work and she will not. Her most recent proposal to me is that they remove the operator I paid for (and still charge me for it), charge me for the incorrectly placed posts and move on. Unbelievable! I would recommend staying far away from this company.
- Hilary Granson
Other
Product:
Opener
Katy, TX
Our automatic garage door stopped working and we found your company on-line. We checked the BBB rating and the reviews, and called to schedule an appointment. Tyler contacted us to keep us aware of his arrival time. He was very professional, and completed the needed repairs in a timely manner.
- Elliott Apple
League City, TX
Very easy scheduling for repair. Curtis did a good job of explaining my repair options before the repair. Curtis was upbeat, courteous and thorough, as well as fast. Good experience. I will use them again.
- Robert
Garage Door Repair
Baytown, TX
After dooing a Google search Precision was one of the few shops open on 4th of July weekend.
- Dennis Araujo
Garage Door Repair
Houston, TX
Very pleased with the service I received. Outstanding technician, very friendly and professional. He was upfront about the work needed and the cost which was very reasonable. I will define use Precision again.
- Kathryn Epperson
Garage Door Opener Install
Houston, TX
I requested a door replacement and was told the delivery time would be 15 weeks. I will not be able to use this supplier for that reason.
- Philip Henderson
Hockley, TX
The Garage Door technicians were right on time, polite, and courteous. The must be extremely knowledgeable. In less than 3 minutes without touching anything they were able to completely diagnose my door problem; Metal Fatigue (500.00) , Bearing Failure (100.00), new cables (100.00), new rail (65.00), plus labor and that's just getting started. I believe I remember having the Door, Opener, Senor's, and Installation complete done with tax 1625.00 less than 7 years ago. I think I'm in the wrong business
- Carl Benge
League City, TX
We had Gene as our technician and he explained in great detail what needed to be done in easy to understand terms. We were told that we needed a new spring for our double garage door. Gene was able to determine that our existing spring was fine and did not need to be replaced. I highly recommend Precision Door Service and Gene should you want an honest evaluation and fair pricing.
- Terry Muir
Katy, TX
honestly think this is a scam business take the money and run no contact number for their main office just a call center that can only take a message never a call back even when I called to cancel the contract
- disappointed
Houston, TX
Gene You’re very kind very honest help me in deciding what’s the best option for me as far as my garage door in repairs and replacement.
- Yvette Vazquez
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Installers: Gene Martin
Rosharon, TX
The Precision Door techs were great!! They called to confirm appointment, were very nice, respectful, accommodating; a pleasure to interact one! The girl I called to make an appointment with was just as helpful!! I would definitely recommend Precision Door Company and give them a 10+!
- Teresa Mott
Katy, TX
Gene was wonderful, he called whe he was on his way to my home and arrived when scheduled. He installed the new opener as promised in an hour. Excellent service all around. Highly recommend.
- Sue Haney
League City, TX
Company provided timely service. Used twice before with great overall service. Tech Kristopher R. provided excellent service and was very personable.
- Edgar Butler
Garage Door Opener Install
Houston, TX
Precision did an excellent job in fixing our problems with the door! The young man that came out was very personable and knowledgeable! He was a very customer oriented individual!
- Sharon Martinez
Garage Door Repair
Product:
Rollers
Richmond, TX
This is the second time I’ve used Precision, and both trips were a great experience. Most recently Gene Martin came out to help when my garage door opener actually detached from the door. He was 45 minutes early for our appointment, was done in 20 minutes, and did a great job!
- Trey Witte
Magnolia, TX
My repair was done professionaly, quickly and exceeded my expectations.
- Robert Malone
Houston, TX
Very quick reply and visit for a quick and efficient diagnostic.
- Erwan Bure
Dickinson, TX
James was very courteous. He was very helpful and friendly. He answered all my questions.
- Lisa Shaffer
Katy, TX
James came out and did a phenomenal job. He not only quoted me multiple options. He even stopped and called the manufacturers right there to try and get a specialty door to fit my repair time requirements. He also showed me why the door opener stopped functioning and gave me some garage door knowledge. I really appreciate the technician’s time and professionalism. The customer service was beyond fantastic and I would recommend this company and individual to anyone with garage door needs!
- Julie Silvers
Houston, TX
Same-day service, fast, easy, affordable, and best of all - especially in this post-snowpocalypse world of crooked and incompetent contractors - THEY DO THE JOB RIGHT. Would 100% recommend, and use again if need be.
- Kristin Daugherty
League City, TX
Sammy is a very considerate person, showing great patience in explaining how the components work. How to do a little PM on your garage, for longevity.
- Eugen Rodriguez
Broken Garage Door Spring Repair
Product:
Springs
Houston, TX
First door purchase went perfect. Second two door purchases were a bloody nightmare. This company provides zero communication. Someone new must have bought them?? Do not do business with these folks, they do not communicate, return calls, or stick with their word.
- Dean Hofmann
Mr. Hofmann, Your frustrations and concerns are heard. We appreciate you being a return customer and can assure you we do not do business as such. With unforeseen obstacles in manufacturing, unfortunately we are experiencing longer expected than lead times on special order doors. This has made it difficult to give an exact day of arrival to our valued customers. We look forward to installing your door as soon as it arrives.
Richmond, TX
Once again we had a great experience with Precision Garage. Bryan was awesome. He came very quickly after we called in to get help. He was very polite and professional. We always use Precision Overhead Garage Door Service. They are the BEST!!
- James Stephens
Humble, TX
Fast and excellent service. Gene had it all under control. I have been using them for quite some time now.
- Joe Hamilton
Houston, TX
The service was quick and professional. Your serviceman Brian Medina was both courteous and efficient, he repaired our door in about an hour! We are very glad we used your company which we found on the internet.
- Kenneth Adams
Magnolia, TX
What an incredible experience! Tyler was on time, explained the repair in detail and finished the work in the allotted time in a professional manner. I will most definitely refer your company to my friends, family and colleagues. Thanks Mike
- Mike Cassata
Texas City, TX
Great Job, friendly staff. Technician went above and beyond to help me.
- Kirby Leufroy
Garage Door Repair
(713) 943-0588
(713) 943-0588(281) 491-0649
(281) 491-0649(713) 266-4462
(713) 266-4462(281) 373-1956
(281) 373-1956(281) 907-0743
(281) 907-0743(281) 357-4098
(281) 357-4098(281) 940-6540
(281) 940-6540(281) 373-1956
(281) 373-1956(979) 318-2888
(979) 318-2888(281) 817-8011
(281) 817-8011(936) 622-2121
(936) 622-2121(409) 761-1600
(409) 761-1600Office: (713) 292-2251
11875 W. Little York Road
Suite 401
Houston, TX 77041
Office: (281) 617-2235
2825 Miller Ranch Road
Suite 217
Pearland, TX 77584
Called your company Friday 7/9/21 They sent someone that afternoon to look at the repairs. Repairmen did not have anything to fix the door with. He gave us an invoice and said he would be back with the parts Saturday between 8:00am to 10:00am. Repairman called Saturday morning said he could not make it Saturday but would definitely be there Sunday morning at the same time. Called again said he was tied up in Sugerland and could not make it again but would be there Monday morning at the same time. Monday the 12th, repairman was a complete no show. Tried to call him with no answer. He never showed or called. We called another company. Poor service and a very high invoice.
- William Kane