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about Precision Garage Door in:
Friendswood, TXPrecision Garage Door of Houston
has received 20 reviews, averaging 4.90 Stars:
Used you guys in 2010 when the first garage door spring broke. You guys came out and fixed it on the same day (a Sunday, I might add). Today, in 2023, the other spring finally broke. Naturally, I used you again, and once again, the problem was gone the same day I called. Would happily use you again. Tech was Andrew K. this time. Very knowledgeable and friendly and answered my questions and no hard upsell, but presented multiple options for me to consider.
Technicians: Andrew K
Met with Bryan Medina for service. Bryan was very courteous and professional. Easy to work with and seemed to be knowledgeable of the set-up of my garage doors. My doors were originally purchased from Precision during different management. The difficult issue for me is your pricing. I had asked Molly when I called to set an appointment if she could give me an idea of the cost for what she called a garage door tune-up. Molly mentioned the trip charge but depending on what the technician needs to do could vary in cost. Makes sense but I truly was surprised at how expensive your charges were for my particular situation. My doors actually are in good condition and not that old. I know pretty much EVERYTHING in today's world has escalated in price but having some type of price range would be helpful. As part of the senior population, budgeting and being prepared for monthly expenses can be critical. I appreciate your follow-up after service and the opportunity to share my experience with Precision management.
- Laurie Salomon
Marlon came to our house on a Sunday and replaced springs, pulleys and rollers. His knowledge, work ethic and quality focus make him a real asset to the company.
- Linda Duggan
Technicians: Marlon C
Seth not only was on time, every time, but he also provided very reasonable prices and if I had a question he had no problem explaining exactly what was going on and he even showed me the issues he was describing. Awesome customer service, gave a heads up call when he was on his way, and worked with my schedule! 10/10 recommend!
- Tylor Porter
WOW! What great service. Repairman was at our house within 48 hours of our call. Arrived on time, assessed the problem and fixed it within an hour and a half. Work was done professionally. Highly recommend! Ann Elder - Friendswood, Texas
- Ann Elder
Our garage door was off level and noisy. We called for a 'tune-up'. The technician was on time and performed the work quickly. In addition to the issues I wanted to correct, the technician pointed out several items that needed attention. I was also instructed on the proper lubrication technique. I was very satisfied with the work.
- Dennis Smith
We have used you before and were pleased with the result. Your workers are very professional and courteous. Tyler was great. He knew exactly what the problem was with our garage door. He was very professional and polite also and also a hard worker. Will use your services again. Thank you.
- Jeff Lester
On time. Knowledgeable. Professional. Did a great job!
- Judith Norris
I looked up garage door repairs and Precision along with others came up. I looked up the reviews and they were exceptional. I called and I was given same day appointment. The technitions arrived explained the process and told me give them about 15 minutes to do an evaluation. Fifteen minutes later I had three options. I chose an option the work was done. My garage door now opens!!!. James C and Nigel were friendly., kind and very professional. I asked for cards so I can refer friends. Thank you again James and Nigel!
- Oveta Darby
Thank you for the great review! We truly are dedicated to customer service and professionalism. I'm glad to hear James and Nigel made this such a positive experience for you and I'll be sure to pass on the kind words.
Technicians: James C
Very professional quick and clean get done right.
- Husam Issa
- Lesley Fitzpatrick
Absolutely top notch. Jeremy called before he came and arrived exactly on time. He clearly explained what the problem was and what needed to be done. He did it and now my garage door lift is better than ever. I highly recommend Precision Garage Door of Houston.
- Barbara Larsen
Dave was outstanding. He was patient with all my questions and he identified and solved the problem quickly.
- Charles Gill
4114 Rex Road -James worked hard and steady for several hours and made the two doors open and close very well. The new seals will keep all mice and snakes out. James did a great job. LBC
- Leo Chambless Chambless
Technicians: James C
Outstanding! He was very professional and friendly. Arrived on time and finished in a timely manner. I would recommend him and the company to my neighbors!
- William Willis
Very courteous, professional and well mannered. Explained what he diagnosed and what he was going to do to fix it. The spring repair was an add on to the remote repair that he came for. Even so he had the parts in the van and did the replacement without have to make a second trip. Quality service from a professional technician and a very personable person. An exceptional asset to Precision Door Service!!!!
- Charles King
Prompt arrival after a courtesy phone call. Installed a two door garage and motor in two hours. Very pleased with the product and the
- K. Chidester
Technicians: Bryan M
He was extremely rude
- Laura Sciba
James was wonderful. Very professional and explicit. I enjoyed every aspect of my service and will recommend that "James" to everyone. He was very attentative in all my questions and needs. Thank you for such a wonderful experience. Kathy Tam
- Kathy Tam
Technicians: Bryan M
Office: (713) 292-2251
11875 W. Little York Road
Houston, TX 77041
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