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I was able to get an appointment the morning after I called. I was given a two hour window which met my schedule. The installer called and asked if it would be ok if he came a few minutes early. He inspected my old opener and my garage door. He then gave me a number of options for a replacement opener and suggested a few adjustments to my garage door. We agreed on a model and he gave me a fixed price. He removed the old opener (which he carried away), adjusted my door and programmed the new remotes and external keypad. He also helped me with the phone app and even helped program my two cars to work with the new opener. He was very professional and friendly. In two hours he was gone and we have a great new opener. I strongly recommend this company and their staff.

- Tom Epley

Precision Garage Door deserves more than 5 stars! Everything one wants in a business and more. Bryan M. went way out of his way to be sure that we were completely satisfied. He was on time, patient with all my questions and was very polite and professional. Thank you Bryan for the extra time and your expertise.

- CRAIG ECK

Josue was professional and very informative! He and his team were great. When there was a concern he brought it to us swiftly and explained all the pros & cons. He also went over a maintenance plan to keep our new door in tip top shape.

- Maryanne Presley

Knowledgeable professional and personable

- Caesar Thibodeaux

Miguel came and replaced my old springs and rollers only to find that the 24 years old opener still failed to close. I knew the opener was getting old and he offered a lift master he had in the Van. Got it installed right away and we are very happy with the results.

- Amy Efting

The technicians were very professional and took care of the problems that we were having. Thank you for taking care of the problem so quickly and we will call you if we have any other issues.

- Sean Burkett

Used you guys in 2010 when the first garage door spring broke. You guys came out and fixed it on the same day (a Sunday, I might add). Today, in 2023, the other spring finally broke. Naturally, I used you again, and once again, the problem was gone the same day I called. Would happily use you again. Tech was Andrew K. this time. Very knowledgeable and friendly and answered my questions and no hard upsell, but presented multiple options for me to consider.

- JC

Met with Bryan Medina for service. Bryan was very courteous and professional. Easy to work with and seemed to be knowledgeable of the set-up of my garage doors. My doors were originally purchased from Precision during different management. The difficult issue for me is your pricing. I had asked Molly when I called to set an appointment if she could give me an idea of the cost for what she called a garage door tune-up. Molly mentioned the trip charge but depending on what the technician needs to do could vary in cost. Makes sense but I truly was surprised at how expensive your charges were for my particular situation. My doors actually are in good condition and not that old. I know pretty much EVERYTHING in today's world has escalated in price but having some type of price range would be helpful. As part of the senior population, budgeting and being prepared for monthly expenses can be critical. I appreciate your follow-up after service and the opportunity to share my experience with Precision management.

- Laurie Salomon

Marlon came to our house on a Sunday and replaced springs, pulleys and rollers. His knowledge, work ethic and quality focus make him a real asset to the company.

- Linda Duggan

Seth not only was on time, every time, but he also provided very reasonable prices and if I had a question he had no problem explaining exactly what was going on and he even showed me the issues he was describing. Awesome customer service, gave a heads up call when he was on his way, and worked with my schedule! 10/10 recommend!

- Tylor Porter

WOW! What great service. Repairman was at our house within 48 hours of our call. Arrived on time, assessed the problem and fixed it within an hour and a half. Work was done professionally. Highly recommend! Ann Elder - Friendswood, Texas

- Ann Elder

Our garage door was off level and noisy. We called for a 'tune-up'. The technician was on time and performed the work quickly. In addition to the issues I wanted to correct, the technician pointed out several items that needed attention. I was also instructed on the proper lubrication technique. I was very satisfied with the work.

- Dennis Smith

We have used you before and were pleased with the result. Your workers are very professional and courteous. Tyler was great. He knew exactly what the problem was with our garage door. He was very professional and polite also and also a hard worker. Will use your services again. Thank you.

- Jeff Lester

On time. Knowledgeable. Professional. Did a great job!

- Judith Norris

I looked up garage door repairs and Precision along with others came up. I looked up the reviews and they were exceptional. I called and I was given same day appointment. The technitions arrived explained the process and told me give them about 15 minutes to do an evaluation. Fifteen minutes later I had three options. I chose an option the work was done. My garage door now opens!!!. James C and Nigel were friendly., kind and very professional. I asked for cards so I can refer friends. Thank you again James and Nigel!

- Oveta Darby

Thank you for the great review! We truly are dedicated to customer service and professionalism. I'm glad to hear James and Nigel made this such a positive experience for you and I'll be sure to pass on the kind words.

Very professional quick and clean get done right.

- Husam Issa

yes

- Lesley Fitzpatrick

Absolutely top notch. Jeremy called before he came and arrived exactly on time. He clearly explained what the problem was and what needed to be done. He did it and now my garage door lift is better than ever. I highly recommend Precision Garage Door of Houston.

- Barbara Larsen

Dave was outstanding. He was patient with all my questions and he identified and solved the problem quickly.

- Charles Gill

4114 Rex Road -James worked hard and steady for several hours and made the two doors open and close very well. The new seals will keep all mice and snakes out. James did a great job. LBC

- Leo Chambless Chambless

Outstanding! He was very professional and friendly. Arrived on time and finished in a timely manner. I would recommend him and the company to my neighbors!

- William Willis

Very courteous, professional and well mannered. Explained what he diagnosed and what he was going to do to fix it. The spring repair was an add on to the remote repair that he came for. Even so he had the parts in the van and did the replacement without have to make a second trip. Quality service from a professional technician and a very personable person. An exceptional asset to Precision Door Service!!!!

- Charles King

Prompt arrival after a courtesy phone call. Installed a two door garage and motor in two hours. Very pleased with the product and the

- K. Chidester

He was extremely rude

- Laura Sciba

James was wonderful. Very professional and explicit. I enjoyed every aspect of my service and will recommend that "James" to everyone. He was very attentative in all my questions and needs. Thank you for such a wonderful experience. Kathy Tam

- Kathy Tam

David Pope was great as he was the first time he came. I am a very pleased customer.

- Sandra McHone