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Read what people are saying
about Precision Garage Door in:

Tomball, TX

Precision Garage Door of Houston
has received 35 reviews, averaging 4.89 Stars:
1 2 3 4 5
Review:

Shane I. and Hiroshi J. were outstanding and very professional. They assessed the situation and once an option was selected completed the work thoroughly. Highly recommend the individuals and the company for Garage Door Repair work.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Shane and Hiroshi Johnson installed a new system for me and I’ve never had a better experience or met nicer young men with professionalism beyond their years. Thank you for sending an excellent team to help me today! (I didn’t know garage doors could be so quiet!!)

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Shane I Service Provided:
Garage Door Opener Install

Technicians: Shane I
Review:

Outstanding work! Shane’s expertise and knowledge was rewarding. He explained what was the problem and how he could fix. Noticed several issues other than the broken spring and provided two bids to correct the problem and one to prevent other issues. Great work Shane!!!!

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Shane I Service Provided:
Broken Garage Door Spring Repair

Technicians: Shane I
Review:

Shane did an excellent job. My garage door has never operated so smoothly. Thank you so much.

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Shane I Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Shane I
Review:

Andrew was courteous and knowledgeable. He gave us an education on the reason for our failed opener and offered us a couple of options. The new opener had several new features which he also explained very thoroughly. We were very pleased to meet him and for the work he did. I hope we never need to use the warranty, but I’m glad I contacted Precision because I found them to be very reach-able! Thank you!

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Andrew K Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Andrew K
Review:

Shane & James, Great Job!!b, all as promised. Thanks guys!!

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James C Service Provided:
Garage Door Opener Install

Technicians: James C
Review:

David Nelson serviced our garage door and did a great job. He was very informative and helpful. He also prepared a quote for new garage openers and explained in detail what all that would entail! We will use Precision in the future!

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Service Provided:
Garage Door Opener Repair

Review:

Bryan Medina was simply awesome. Some of the best customer service I’ve received in a long time. Went above and beyond to help us. Would recommend 10/10 times. The work was quality and done timely.

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Bryan M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Bryan M
Review:

We are very impressed by the availability and service provided by Precision Garage Door of Houston. We had an urgent request on New Year's Eve afternoon and they showed up as promised to help us out. Janet & Paul Evanko

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Bryan M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Bryan M
Review:

Our technician David was there on time as promised and was very knowledge. He changed out the two springs and roller replacements on our double door. It's amazing how much quieter the door operates now.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

After 20+ years, it was finally time to purchase a new garage door opener. I was able to get an appointment quickly, and the technician who came out did great job, and a very quick replacement of the door opener...even helped get the the buttons in our cars reprogrammed to the new opener.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Excellent service. Precision Garage is second to none

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Bryan M Service Provided:
Garage Door Repair

Technicians: Bryan M
Review:

On time. Professional service. Garage door opens smoothly with remote. We are pleased with the installation.

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Service Provided:
Garage Door Repair

Product:
Rollers

1 2 3 4 5
Date: 08/25/2020
Other
Tomball, TX
Review:

Very efficient and nice - taught me a couple of new things about my garage door opener.

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Service Provided:
Other

1 2 3 4 5
Date: 11/06/2019
Other
Tomball, TX
Review:

I deeply regret that I can not give Precision a good review. My experience this afternoon fell far short of being satisfactory. Nothing was accomplished towards solving the issue. I hope that other people have a better experience than I did, but I will not be using them again.

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Service Provided:
Other

Review:

David was very professional, and was quick to point out deficiencies in our present door. He made all the repairs and it now works very well, better than before when it was new!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

5 star , excellent service. Very knowledgeable highly recommended.

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A Response from: Rick May

Jaime, Thank you for the kind remarks! We truly appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Dave showed up prepared, gave me 3 estimates for me to choose from, then saved the day with his Excellent repair work. All within 4 hours of my call. Very happy, and my garage runs smoother than before!

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Service Provided:
Garage Door Repair

Review:

Dave arrived at the appointed time, analysed the condition of the doors, and gave an estimate of the cost of repairs. After discussion with my husband, they decided to do a more inclusive repair. He had all necessary parts and supplies with him, and completed the job in 2-3 hours. He is a very nice man, very conscientious. My husband was in the garage with him most of the time and Dave had no problem explaining everything he was doing. It was a beastly hot day, but he did not let it bother him. By the time he left, we felt like we had 2 new garage doosr that work beautifully. Unfortunately, Dave still had another repair call to go to when I'm sure he would have just liked to go home! Somehow, I feel he probably treated that next customer just as well as he did us.

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Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 04/29/2018
Other
Tomball, TX
Review:

Great, fast service. Would highly recommend

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Service Provided:
Other

1 2 3 4 5
Date: 03/19/2018
Other
Tomball, TX
Review:

Best customer service!! Professional, fast, and quality work!

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Service Provided:
Other

Review:

I had a spring break and Jay Garcia came out as requested which was late afternoon and thoroughly looked over my situation. He then wrote up an estimate which give me the "Good" "Better" and "Best" option for me along with advice which was very professional. I appreciate the fact that he explained on each what I could do to best correct my problem and showed me things I didn't or wouldn't have ever thought of so once I get another estimate I feel very confident that I will be calling you back to do my repairs. Very pleased with Mr. Garcia's time and effort and professional interaction.

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Service Provided:
Broken Garage Door Spring Repair

Review:

He is very friendly, helpful and professional.

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Service Provided:
Garage Door Opener Install

Review:

David and the other guy were great. They were very friendly and did the work quick and the work they did was awesome. Thanks

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Service Provided:
Broken Garage Door Spring Repair

Review:

The technicians were friendly, polite and knowledgeable. My old garage door was fixed quickly.

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Service Provided:
Garage Door Repair

Review:

Tecnician was very professional and did a great job installing our new door opener. He cleaned up tested everything and was very fast with his installation.

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Service Provided:
Garage Door Opener Install

Review:

Great Job Dave! Thanks, Simon

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Service Provided:
Garage Door Opener Install

Review:

Jeremy was very professional, courteous and at the end of the day a job well done. The door operates very smoothly and quietly as well. However, when i setup the appointment on Friday morning, January 30th, 2015, I was told there would be a $75 dollar service call fee and to replace a broken spring would cost between $90 to $225 dollars. So after paying $615 dollars I'm still wondering if I got my moneys worth. The installation included two (2) new springs to replace the one that was broken (one spring was not enough based on the weight and/or size of the door), I agree, One (1) new support bracket to replace one with a bad seal, and ten (10) new plastic rollers. He also lubed the garage door opener travel rod and the hinges on the garage door. I'd say he was at my residence for about two hours tops, so based on that he collected an additional $150 dollars an hour in labor based on the original estimate of around $300 dollars? If that is true, that's a very expensive labor rate for any type of service call, even for same day service.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Dave was very honest about the repairs needed and was responsive to our needs. Thank you!

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Service Provided:
Broken Garage Door Spring Repair

1 2 3 4 5
Date: 10/26/2014
Other
Tomball, TX
Review:

Excellent very knowledgeable about garage doors.

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Service Provided:
Other

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