Shane repaired and serviced my garage door yesterday, April 12, 2025. He is knowledgeable, experienced, thorough, efficient, and polite and rates 5 + Stars in all categories !

- Tony Cheramie

Thank you Shane I. for being very thorough and friendly. Shane was outstanding in the way he found the exact problem with our garage door and explained all the options for the repairs. Shane has an amazing personality and is the most kind service person I could have asked for. I look forward to the future work he will do for us.

- Walter Miller-Thompkins

Shane was awesome. He was very professional and was extremely helpful in getting on the website. I would recommend you to anyone. Definitely a good experience .

- Benjamin Bryant

Shane was very professional and knowledgeable diagnosed the problem and fixed my garage door opener quickly. He inspected the door and recommend new rollers which made a big difference, the door moves much more smoothly and quiet!

- Thomas Sawaya

Shane was very prompt, extremely professional and polite. He assessed our problem, provided a recommendation and explained the differences in the products we could select from to replace our old and worn out door opener. He answered all our questions without hesitation and made sure we were completely satisfied. He installed the new opener and ensured we understood all the functions without any problems. We could not be more satisfied and pleased with our new door opener! Shane is a jewel and a definite asset to Precision Door Service. We HIGHLY recommend him and PDS!!!

- Stacy Smith

Shane did an excellent job. Took care of a botched job from previous repair. Man works perfect now very satisfied.

- Steven Goodson

Shane Ince repaired my overhead garage door in a professional manner. He was friendly, helpful and explained what he was doing and why. The work was completed this afternoon and the garage door seems to be working very well.

- David Bower

Shane was very polite and thorough in his explanation of what needed to be done and provided helpful tips moving forward.

- Michael Shane

Mr. Watts was very knowledgeable and attentive to my concerns. He was able to determine the issues within minutes and have resolved/repaired my issues. Thanks Mr. Watts!

- Patricia Seliphin

Nur arrived on time and fixed everything that needed to be fixed. I will definitely use precision door again.

- Wendy Wilson

Nur was very knowledgeable about the spring repair on our garage door. He let us know what exactly happened and how he will be repairing it. He listened to our concerns and answered our questions. He performed the repair in a timely manner as well. Great experience!

- Joshua Quitugua

Great service by him. Explained everything in detail. Very professional.

- Joe Hamilton

Good service.

- Kim Him

Professional and explained everything fully. I felt like all my garage issues were taken care of right away. AMAZING service!

- Hannah Solanki

We purchased a new house and the garage door opener was loud and the remotes stopped working. Premier sent a technician out the same day (Bryan) and he did an excellent job diagnosing our problem and we elected to install a new opener. About a week later during a power outage we tried to manually raise the door and it would not budge plus we heard a loud noise when we tried to raise the door once the power returned. Again, Premier sent a technician out right away and the spring on the door had broken so he replaced it and the door worked great. I would highly recommend Premier based on our experience. Steve Huber

- Steve Huber

I called and told Precision Door Service the bottom hinge of my metal driveway gate was broken and need to be replaced on July 20, 2022. They came out Wednesday, July 20, 2022, gave me a quote, and said they didn't have the new box hinge with them and scheduled installation for Friday, July 22, 2022, between 4:00 pm and 6:00 pm. At 4:00 pm I got a call that they couldn't get the part and the installation would be Monday, July 25, 2022, but they could not tell me a time; I would have to call Monday. These first two times I was talking with Andrew. I called in Monday morning, July 25, 2022, and asked Precision Door Service if they also did garage doors and they said yes. I asked if they could at my garage door and they said that would be another person, but maybe they could look at it on Monday, July 25, 2022. They scheduled the time for 4:00 pm to 6:00 pm. Another Precision technician arrived around 5:00 pm, I think his name was Jay. Jay of Precision Door Services had no idea that the gate was broken, didn't have the gate hinges, and couldn't fix it, and didn't know why he was assigned instead of Andrew because all he did was garage doors. He quickly look at my garage door and said it was in very good shape and already had nylon rollers. I called back Precision Door Service and they set up an installation for 8:00 am to 12:00 pm on Tuesday, July 26, 2022. I asked to speak to a manager and the lady tried to connect me with a manager but they didn't answer the phone. She said all she was, was a dispatcher and could only leave a message. I asked the manager to call me and they never did. I began calling other gate repair companies on Monday, July 25, 2022, at 5:30 pm and found a better company that also told me if one hinge was broken or damaged they need to replace both. Andrew, Precision Door Service, had only quoted me for the replacement of one hinge. I called back Precision Door Service later on July 25, 2022, and canceled the July 26, 2022 appointment with Precision Door Service. I got my driveway gate fixed and two new hinges installed by another company on July 26, 2022. I had planned to utilize Precision Door Service for any future driveway gate issues or garage door issues. That was before I had so many issues with Precision Door Service getting my driveway gate hinge/s repaired. I will not be using Precision Door Service in the future

- William Roswell

Great response for my repair on the 4th of July. James was very professional and courteous. Seemed like he enjoyed doing his job. I would recommend y'all to anyone who might need repairs done. Thank You!

- Jerry Fezza

We are very pleased with the service we received from Bryan Medina. He was very professional and efficient. He provided us with a quick estimate of the cost and did the repairs efficiently. We would definitely when asked by family/friends who need garage door repair we would recommend your company. Also I was impressed with the girl who answered the phone as she was very proficient and got all the information needed quickly and correctly. Thank you.

- Pat Smith

I have called five times over the course of a month to get details on delivery date and have been told I would receive a call back. No one has called back. Five calls to get a delivery date...this is very poor customer service and I do not recommend this company.

- Tina Carkhuff

Ms. Carkhuff, We apologize for your experience thus far. Our number one focus is customer satisfaction! Please contact our local office at 713-983-8121 so that we may communicate a positive resolution, immediately.

The technician arrived on time, gave me a clear explanation of the findings on my broken garage door system, he produced an accurate and quick quote, made the required repairs, and processed the payment quickly.

- Homero Castillo

The service was excellent. Vincent arrived on time and explained everything he was doing. I would highly recommend Precision. They are exactly as advertised. Thank you Vincent Dartez!

- Charles Welch

Fast and excellent service. Gene had it all under control. I have been using them for quite some time now.

- Joe Hamilton

Came on time. Efficient and had everything needed to fix my garage door when they came.

- Cynthia Schikal

I called and spoke with Emily! She was delighted to receive my call! She made me feel welcomed! She scheduled a repair service with Dave: he was early, professional and kind. He completed the job (spring replacement) and even cleaned my rollers! My garage door sounds like a whisper now! THE MOST AMAZING EXPERIENCE! I am a fan!

- Lisa Joubert

Our garage door broke on a Sunday afternoon, so we called Precision Garage Door in Kingwood. Technician, Dave Sinner, came out within a couple of hours. He was able to get our car out of the garage and came back Monday morning with parts to repair it. He had the door working in about a hour and a half. We were very pleased with his professionalism and expertise in repairing our garage door! Thank you, Dave!

- Brad Schreiner

I would definitely recommend Precision Door Service to my friends! Dave Sinner is the technician who arrived in the time frame given to me. Dave was professional, even had his mask on which was great. I put mine on also. Dave gave me all my options and once I decided on what best suited me he gave me an estimated time of completion to do the work and got it done! I love good customer service and that's exactly what I received. Thank you.

- Joyce Davis

I went online to find a company that could come out right away even though they couldn’t come out right away they still sent someone out within a matter of a couple of hours or so he was very courteous ,talkative just all-around a good guy we liked him right from the start he came in and looked and found the problem and it was very simple and so my husband and I have been talking about getting a new garage door and so without a doubt we will definitely be calling Percision back to do our install

- Linda Williams

Service was scheduled promptly, and Tyler came out and did the replacement in under 2 hours. He was very professional and polite. He showed me what I needed to know for the remote, and keypad. Definitely will use and recommend Precision for any future needs!

- Valerie Labroski

Bryan, the service technician was fantastic and timely. Also, I love your website and the information contained on it.

- Larry Mcconnell

I had called Precision Door Service on Sunday morning and sent the technician to my house the same day and finish the job fast and professional just I as expected I am happy with this Thank you

- Henry Duong