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about Precision Garage Door in:
Katy, TX
Precision Garage Door of Houstonhas received 82 reviews, averaging 4.87 Stars:
Katy, TX
Katy, TX
Bryan replaced the broken torsion spring and associated parts, straightened the rails and replaced the rollers. Garage door now purrs like a kitten! He was very timely, professional and friendly, and did a great job. He walked me through the inspection, was very patient with my questions, and provided me repair options. He also checked and adjusted the sensors. I highly recommend Bryan personally and Precision Door overall for their very prompt return call, ease to make an appointment and timely and professional service. Mike
- Mike De Nicola
Katy, TX
James Craft & David did an excellent job on the installation of my garage door opener. Identified options to make my door stronger which I greatly appreciated. Outstanding customer service experience!
- Kristen Hart
Katy, TX
very satisfied with the work.
- Wayne Templeton
Katy, TX
James C. was a delight to do business with! Prompt, knowledgable, and very comfortable to work with.
- Cliff Perkins
Product:
Technicians: James C
Katy, TX
Nice job, fast with quality.
- Masrco Duran
Katy, TX
Bryan was the most polite, professional person. If I could have a son I would hope he would be just like him. He was punctual and explained everything in a way I could understand. PRECISION is the company to call for your garage door needs.
- Sarah Ritchie
Katy, TX
My technician was Andrew and he was fantastic. He was on time for our appointments and very clear in educating us about our needs,. The workmanship was great and he even helped us set up out doors with our cars including a door that was not one he was working on. Very friendly and overall we are very pleased
- Tamera Crosby
Katy, TX
Very professional and excellent service
- Maziyar Samadzadeh
Katy, TX
Precision had replaced our old garage door system 3 years ago. They were so prompt and courteous. Loved James Craft who took the time to explain what was wrong. Will definitely use them again.
- Nathan Dunn
Katy, TX
Great service
- Dumitru Mocanu
Katy, TX
A courteous company, dealt with a major problem, broken spring, promptly and efficiently. The technician told me what the problem was and what he was able to do. This will be be my go-to company going forward
- GeorgeG
Katy, TX
The technician that came to my house was very polite and did the job on time and finished w/in 20-25 minutes. My only complaint was that I was charged $350 with no parts required to make the fix. I understand that driving to my house adds time onto his time, but still, $350. Way too expensive for his time. Jon Katy TX
- John Prejean
Katy, TX
Saw the ad in the premier magazine card ant they were able to come out same day to fix my garage door The tech diagnosed problem fixed it and was very professional I am extremely happy and impressed with the service
- Pam Holland
Katy, TX
Precision's product and Service Technicians were excellent. I give the Technicians a 5 star rating. The Houston office receives a 0 star rating. Telephone calls were not returned. Most emails were not answered. Once problems and errors occurred in ordering a replacement panel which caused a 13 month delay in getting the panel for my garage door, the Houston office struggled to provide accurate information or any information at all. At one point Precision promised to do the work for free due to all the delays and errors. It is a promise that was not kept much like the promise to return a simple phone call to get an update ETA delivery dates passed with no progress.
- LS
Katy, TX
Representative came to look at the problem and was able to fix it in less than an hour. Very professional, courteous, and answered all questions.
- Denis Johnson
Katy, TX
I was really happy with their services , they where really prompt and did a excellent job !!! We will definitely use them again and highly recommend them as well ????
- Vidya Dighe
Katy, TX
Same day service, technician (Vincent) arrived within the 2-hour window. He spotted the problem right away and while working to replace the broken spring found a frayed cable that he brought to my attention. Charges were explained and authorization obtained before proceeding with repairs. After he left I had a question about the door and texted him asking for a call back. He called me back immediately. I was very happy overall with the service and would use the company again.
- Vikki Dobbs
Product:
Katy, TX
Our automatic garage door stopped working and we found your company on-line. We checked the BBB rating and the reviews, and called to schedule an appointment. Tyler contacted us to keep us aware of his arrival time. He was very professional, and completed the needed repairs in a timely manner.
- Elliott Apple
Katy, TX
honestly think this is a scam business take the money and run no contact number for their main office just a call center that can only take a message never a call back even when I called to cancel the contract
- Steve Hudson
Katy, TX
Gene was wonderful, he called whe he was on his way to my home and arrived when scheduled. He installed the new opener as promised in an hour. Excellent service all around. Highly recommend.
- Sue Haney
Katy, TX
James came out and did a phenomenal job. He not only quoted me multiple options. He even stopped and called the manufacturers right there to try and get a specialty door to fit my repair time requirements. He also showed me why the door opener stopped functioning and gave me some garage door knowledge. I really appreciate the technician’s time and professionalism. The customer service was beyond fantastic and I would recommend this company and individual to anyone with garage door needs!
- Julie Silvers
Katy, TX
Our door broke in the middle of the power outage during the winter storm. We called and had someone out the next day. Not only did the technician fix our door and leave it in better condition than we have ever had it, he made sure I got into my van safely (parked in the icy driveway) and into the garage before he got into his vehicle to leave. He was a bright spot in a hard week.
- Jessica Headley
Katy, TX
Andrew was fabulous. He was patient with "ALL" my questions and gave me many good options and suggestions. He replaced the broken spring that snapped during the polar vortex. He also sprayed the door with Precision lubricant spray making my door sound like new again. He made this unexpected expense less stressful as I felt he was honest and definitely skilled.
- Juliette Scofield
Katy, TX
David was amazing. Very mannerly and explained the work that needed to be done to my understanding. He also advised us on the best way to maintain the working parts to our garage door.
- Barbara Lynch
Katy, TX
Great job
- Richard Zerweck
Product:
Katy, TX
We have used them several times on different rental properties we own around Houston. They are always prompt, reliable and professional and get the job done the same day. We will continue to use them in the future.
- Mike S
Katy, TX
David our service tech was very knowledgeable and professional . He was very detail in his work and I would highly recommend Precision Door Service.
- Jeff Shaffer
Katy, TX
He came out on a Sunday. Explained everything he was doing, the parts he used and completed the work in a quick manner. The garage door opens much smoother and quieter than before. We will definitely use him again for any other door garage door issues and installations in the future.
- Bobbi Tevay
Product:
Katy, TX
Your employee was courteous answered all my questions and did the job quickly. He was a little late getting to my home, but called a couple of times to let me know when he would be arriving and as a customer that was all I needed. Overall he was fantastic!
- Karen Graves
(713) 943-0588
(713) 943-0588(281) 491-0649
(281) 491-0649(713) 266-4462
(713) 266-4462(281) 373-1956
(281) 373-1956(281) 907-0743
(281) 907-0743(281) 357-4098
(281) 357-4098(281) 940-6540
(281) 940-6540(281) 373-1956
(281) 373-1956(979) 318-2888
(979) 318-2888(281) 817-8011
(281) 817-8011(936) 622-2121
(936) 622-2121(409) 761-1600
(409) 761-1600Office: (713) 292-2251
11875 W. Little York Road
Suite 401
Houston, TX 77041
Office: (281) 617-2235
2825 Miller Ranch Road
Suite 217
Pearland, TX 77584
Office: (281) 617-2415
202 Industrial Blvd
Ste 805
Sugar Land, TX 77478
Andrew was on time, personable and knowledgable. He diagnosed and fixed the problem fast. Would highly recommend.
- Alan Ruopp