WITH 1,313 REVIEWS
Click
to view local phone numbers
Read what people are saying
about Precision Garage Door in:
Katy, TX
Precision Garage Door of Houstonhas received 69 reviews, averaging 4.86 Stars:
Katy, TX
Katy, TX
Precision's product and Service Technicians were excellent. I give the Technicians a 5 star rating. The Houston office receives a 0 star rating. Telephone calls were not returned. Most emails were not answered. Once problems and errors occurred in ordering a replacement panel which caused a 13 month delay in getting the panel for my garage door, the Houston office struggled to provide accurate information or any information at all. At one point Precision promised to do the work for free due to all the delays and errors. It is a promise that was not kept much like the promise to return a simple phone call to get an update ETA delivery dates passed with no progress.
- LS
Katy, TX
Representative came to look at the problem and was able to fix it in less than an hour. Very professional, courteous, and answered all questions.
- Denis Johnson
Katy, TX
I was really happy with their services , they where really prompt and did a excellent job !!! We will definitely use them again and highly recommend them as well ????
- Vidya Dighe
Garage Door Repair
Katy, TX
Same day service, technician (Vincent) arrived within the 2-hour window. He spotted the problem right away and while working to replace the broken spring found a frayed cable that he brought to my attention. Charges were explained and authorization obtained before proceeding with repairs. After he left I had a question about the door and texted him asking for a call back. He called me back immediately. I was very happy overall with the service and would use the company again.
- Vikki Dobbs
Broken Garage Door Spring Repair
Product:
Springs
Katy, TX
Our automatic garage door stopped working and we found your company on-line. We checked the BBB rating and the reviews, and called to schedule an appointment. Tyler contacted us to keep us aware of his arrival time. He was very professional, and completed the needed repairs in a timely manner.
- Elliott Apple
Katy, TX
honestly think this is a scam business take the money and run no contact number for their main office just a call center that can only take a message never a call back even when I called to cancel the contract
- Steve Hudson
Katy, TX
Gene was wonderful, he called whe he was on his way to my home and arrived when scheduled. He installed the new opener as promised in an hour. Excellent service all around. Highly recommend.
- Sue Haney
Katy, TX
James came out and did a phenomenal job. He not only quoted me multiple options. He even stopped and called the manufacturers right there to try and get a specialty door to fit my repair time requirements. He also showed me why the door opener stopped functioning and gave me some garage door knowledge. I really appreciate the technician’s time and professionalism. The customer service was beyond fantastic and I would recommend this company and individual to anyone with garage door needs!
- Julie Silvers
Katy, TX
Our door broke in the middle of the power outage during the winter storm. We called and had someone out the next day. Not only did the technician fix our door and leave it in better condition than we have ever had it, he made sure I got into my van safely (parked in the icy driveway) and into the garage before he got into his vehicle to leave. He was a bright spot in a hard week.
- Jessica Headley
Garage Door Repair
Katy, TX
Andrew was fabulous. He was patient with "ALL" my questions and gave me many good options and suggestions. He replaced the broken spring that snapped during the polar vortex. He also sprayed the door with Precision lubricant spray making my door sound like new again. He made this unexpected expense less stressful as I felt he was honest and definitely skilled.
- Juliette Scofield
Broken Garage Door Spring Repair
Product:
Springs
Katy, TX
David was amazing. Very mannerly and explained the work that needed to be done to my understanding. He also advised us on the best way to maintain the working parts to our garage door.
- Barbara Lynch
Broken Garage Door Spring Repair
Katy, TX
Great job
- Richard Zerweck
Katy, TX
We have used them several times on different rental properties we own around Houston. They are always prompt, reliable and professional and get the job done the same day. We will continue to use them in the future.
- Mike S
Garage Door Repair
Katy, TX
David our service tech was very knowledgeable and professional . He was very detail in his work and I would highly recommend Precision Door Service.
- Jeff Shaffer
Garage Door Repair
Katy, TX
He came out on a Sunday. Explained everything he was doing, the parts he used and completed the work in a quick manner. The garage door opens much smoother and quieter than before. We will definitely use him again for any other door garage door issues and installations in the future.
- Bobbi Tevay
Katy, TX
Your employee was courteous answered all my questions and did the job quickly. He was a little late getting to my home, but called a couple of times to let me know when he would be arriving and as a customer that was all I needed. Overall he was fantastic!
- Karen Graves
Katy, TX
My service guy was Tyler. They were able to come the day of as my garage door would not close. He was on time, very detailed with his explanation and was a hard worker. He was able to fix one garage and then installed a new garage door opener on the other garage. Great work was completed and I am really satisfied.
- Mecklin Stelzer
Katy, TX
Our technician, Gene Martin, did a great job for us! Great personality and hard worker. He made sure the installation was perfect for us.
- LS
Katy, TX
I’ve been using Precision for years. They respond quickly and perform quality work. My current garage door issue was problematic And hard to diagnose, but the Precision tech, Ryan, was persistent and able to resolve it to my satisfaction.
- Jeffery Hall
Garage Door Opener Repair
Product:
Opener
Katy, TX
Wonderful service. Very professional and courteous! Did a great job installing the unit.
- Aimee Edwards
Katy, TX
great service
- Sanja Trisic
Katy, TX
During a bad storm lightening struck my neighbor's home and arched knocking out my electric garage door opener. Contacted Precision Door because I saw that they were taking precaution for the Covid-19 virus and they were local. Dave Sinner was my repair person and he told me my garage door opener wasn't repairable. He gave me options, I selected one and he said it would be installed in an hour or so. And it was. Dave was very knowledgeable and kind. This is a good company and I'd recommend Precision in a minute. Thank you!!!
- Jan F
Katy, TX
Installed 3 garage doors in about 5 hours (better than estimated). Looks like a quality job, everyone I dealt with was helpful through out the whole quote/purchase/install process. All good. Tyler West did the install.
- Michael Sharpe
Katy, TX
Jose Valdes was a great technician and made a high quality repair for us. I will give him 5 stars for his expertise and his professionalism, but I think the prices that Precision Door charges for parts are outrageous.
- Fred Snyder
Broken Garage Door Spring Repair
Product:
Springs
Katy, TX
David Bell was our technician. I cannot say enough nice things about this guy and his professionalism! He did an excellent job of thoroughly explaining the scope of the work and the materials he used and why they were beneficial. He kept the work area clean and did a GREAT job of getting us back to working order again. I would highly recommend Precision doors and I will be referring them to my clients!!!
- Christine Duncan
Broken Garage Door Spring Repair
Product:
Springs
Katy, TX
Good reviews online
- Karen Westall
Garage Door Repair
Katy, TX
Called to replace garage door opener, gave me a price over the phone. The technician Tyler West and his helper came an hour early to do the installation , which was great. Did the work in a timely matter. My only problem was when they arrived gave me a price that was almost double than the price over the phone ! They called the office and got it down close to per phone call. Only received one remote,as many time I had to buy a garage door opener I always received two. Asked Tyler about another one,said it was going to coast me $55.00 !! Had to buy the extra one online !! Beside that they did a Great job!!!
- Ron Rager
Mr. Rager, Thank you very much for taking the time to write about your experience with our company. While it is our goal to be able to provide pricing over the phone, it can be difficult without a technician laying eyes on the project at hand. We will certainly consider your comments and try to do a better job communicating pricing over the phone with our customers. I'm glad to hear Tyler and German were able to provide great service and we truly appreciate your business!
Katy, TX
On time-very courteous. Thought price was a little high. Other than that very satisfied
- Skip Cable
Katy, TX
Awesome Service, Very Professional I am a customer for life.
- Jason Crump
Garage Door Repair
Product:
Cables
(713) 943-0588
(713) 943-0588(281) 491-0649
(281) 491-0649(713) 266-4462
(713) 266-4462(281) 373-1956
(281) 373-1956(281) 907-0743
(281) 907-0743(281) 357-4098
(281) 357-4098(281) 940-6540
(281) 940-6540(281) 373-1956
(281) 373-1956(979) 318-2888
(979) 318-2888(281) 817-8011
(281) 817-8011(936) 622-2121
(936) 622-2121(409) 761-1600
(409) 761-1600Office: (713) 292-2251
11875 W. Little York Road
Suite 401
Houston, TX 77041
Office: (281) 617-2235
2825 Miller Ranch Road
Suite 217
Pearland, TX 77584
Saw the ad in the premier magazine card ant they were able to come out same day to fix my garage door The tech diagnosed problem fixed it and was very professional I am extremely happy and impressed with the service
- Pam Holland