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Both our springs broke - they were old and very rusty. In addition, several other parts were very rusty and simply worn out. I called and Precision was able to come and replace everything the same morning. All the needed parts were in the truck. This was important because I couldn't open the garage door and get out cars out. The Service Tech was experienced, quick and personable. I highly recommend Precision to anyone who needs service.

- Jon Plautz

Ryan with Precision was who came out to replace our opener. He was very kind, courteous, and a true professional. Ryan took great care of us and had our replacement opener installed in only about an hour. My wife and I love new garage door opener. Great service all around! Highly recommend Precison Garage Door of Houston.

- Nick Stretch

Ryan and Shane provided honest, timely , quality and professional service!

- Steven Levine

One day service. Laid out the options and possible consequences if springs weren't changed now. Left decision to the owner.

- Cat Man

Great customer service. Bryan was very helpful and professional in diagnosing and resolving the problem. Thank you.

- Candace Schlueter

Shane did a great job helping fix my garage door issue. He was very professional and great to talk with. He explained what was wrong and gave me options on what can be done to fix it. His knowledge, patience, and skills showed how great of an employee he and the comapny are. I will definitely be going to precision garage door services whenever I have issues in the future and recommending them to my friends and family.

- Jay Quiroga

James came right out to troubleshoot our garage door problems. Well he was very nice and began explaining our issues The Main issue. (Taylor Morrison home builder). They install the bare minimum. If anything. So James suggested several ideas. We went for the more detailed ones (Safety 1st). In only a Short time James has us up and running-like a brand New Door Thanks Again

- Rocky Reed

We were having trouble installing a garage wall key pad, so we saw the mother was a Precision model. So we googled to fine the rep-Devon came out and with-in 10 minutes he had us up and running again! So a Big Thank-You for getting us out of a fix. Now we have a business card and phone # in case we need any more help

- Rocky Reed

Why did I choose Precision? Because they are the best!

- Scott Crothers

Easy to schedule my repair, friendly efficient technician and reasonable pricing.

- Brad Rinderknecht

Bryan and Triston were friendly and professional. Bryan did a thorough estimate of the repair needed with three options. The repair was completed in a couple of hours and has performed without problem.

- Joe Woodard

Andrew was on time, personable and knowledgable. He diagnosed and fixed the problem fast. Would highly recommend.

- Alan Ruopp

Bryan replaced the broken torsion spring and associated parts, straightened the rails and replaced the rollers. Garage door now purrs like a kitten! He was very timely, professional and friendly, and did a great job. He walked me through the inspection, was very patient with my questions, and provided me repair options. He also checked and adjusted the sensors. I highly recommend Bryan personally and Precision Door overall for their very prompt return call, ease to make an appointment and timely and professional service. Mike

- Mike De Nicola

James Craft & David did an excellent job on the installation of my garage door opener. Identified options to make my door stronger which I greatly appreciated. Outstanding customer service experience!

- Kristen Hart

very satisfied with the work.

- Wayne Templeton

James C. was a delight to do business with! Prompt, knowledgable, and very comfortable to work with.

- Cliff Perkins

Nice job, fast with quality.

- Masrco Duran

Bryan was the most polite, professional person. If I could have a son I would hope he would be just like him. He was punctual and explained everything in a way I could understand. PRECISION is the company to call for your garage door needs.

- Sarah Ritchie

My technician was Andrew and he was fantastic. He was on time for our appointments and very clear in educating us about our needs,. The workmanship was great and he even helped us set up out doors with our cars including a door that was not one he was working on. Very friendly and overall we are very pleased

- Tamera Crosby

Very professional and excellent service

- Maziyar Samadzadeh

Precision had replaced our old garage door system 3 years ago. They were so prompt and courteous. Loved James Craft who took the time to explain what was wrong. Will definitely use them again.

- Nathan Dunn

Great service

- Dumitru Mocanu

A courteous company, dealt with a major problem, broken spring, promptly and efficiently. The technician told me what the problem was and what he was able to do. This will be be my go-to company going forward

- GeorgeG

The technician that came to my house was very polite and did the job on time and finished w/in 20-25 minutes. My only complaint was that I was charged $350 with no parts required to make the fix. I understand that driving to my house adds time onto his time, but still, $350. Way too expensive for his time. Jon Katy TX

- John Prejean

Saw the ad in the premier magazine card ant they were able to come out same day to fix my garage door The tech diagnosed problem fixed it and was very professional I am extremely happy and impressed with the service

- Pam Holland

Precision's product and Service Technicians were excellent. I give the Technicians a 5 star rating. The Houston office receives a 0 star rating. Telephone calls were not returned. Most emails were not answered. Once problems and errors occurred in ordering a replacement panel which caused a 13 month delay in getting the panel for my garage door, the Houston office struggled to provide accurate information or any information at all. At one point Precision promised to do the work for free due to all the delays and errors. It is a promise that was not kept much like the promise to return a simple phone call to get an update ETA delivery dates passed with no progress.

- LS

Representative came to look at the problem and was able to fix it in less than an hour. Very professional, courteous, and answered all questions.

- Denis Johnson

I was really happy with their services , they where really prompt and did a excellent job !!! We will definitely use them again and highly recommend them as well ????

- Vidya Dighe

Same day service, technician (Vincent) arrived within the 2-hour window. He spotted the problem right away and while working to replace the broken spring found a frayed cable that he brought to my attention. Charges were explained and authorization obtained before proceeding with repairs. After he left I had a question about the door and texted him asking for a call back. He called me back immediately. I was very happy overall with the service and would use the company again.

- Vikki Dobbs

Our automatic garage door stopped working and we found your company on-line. We checked the BBB rating and the reviews, and called to schedule an appointment. Tyler contacted us to keep us aware of his arrival time. He was very professional, and completed the needed repairs in a timely manner.

- Elliott Apple