I called and told Precision Door Service the bottom hinge of my metal driveway gate was broken and need to be replaced on July 20, 2022. They came out Wednesday, July 20, 2022, gave me a quote, and said they didn't have the new box hinge with them and scheduled installation for Friday, July 22, 2022, between 4:00 pm and 6:00 pm. At 4:00 pm I got a call that they couldn't get the part and the installation would be Monday, July 25, 2022, but they could not tell me a time; I would have to call Monday. These first two times I was talking with Andrew. I called in Monday morning, July 25, 2022, and asked Precision Door Service if they also did garage doors and they said yes. I asked if they could at my garage door and they said that would be another person, but maybe they could look at it on Monday, July 25, 2022. They scheduled the time for 4:00 pm to 6:00 pm. Another Precision technician arrived around 5:00 pm, I think his name was Jay. Jay of Precision Door Services had no idea that the gate was broken, didn't have the gate hinges, and couldn't fix it, and didn't know why he was assigned instead of Andrew because all he did was garage doors. He quickly look at my garage door and said it was in very good shape and already had nylon rollers. I called back Precision Door Service and they set up an installation for 8:00 am to 12:00 pm on Tuesday, July 26, 2022. I asked to speak to a manager and the lady tried to connect me with a manager but they didn't answer the phone. She said all she was, was a dispatcher and could only leave a message. I asked the manager to call me and they never did. I began calling other gate repair companies on Monday, July 25, 2022, at 5:30 pm and found a better company that also told me if one hinge was broken or damaged they need to replace both. Andrew, Precision Door Service, had only quoted me for the replacement of one hinge. I called back Precision Door Service later on July 25, 2022, and canceled the July 26, 2022 appointment with Precision Door Service. I got my driveway gate fixed and two new hinges installed by another company on July 26, 2022. I had planned to utilize Precision Door Service for any future driveway gate issues or garage door issues. That was before I had so many issues with Precision Door Service getting my driveway gate hinge/s repaired. I will not be using Precision Door Service in the future

- William Roswell

I was so impressed with this company. My garage door failed on Saturday, I called them and they had someone here on Monday. The technician was so helpful and so professional. The opener works perfectly, and I would highly recommend to anyone.

- Robin Riggs

This was an excellent experience. Our specialist James was very knowledgeable and courteous. A professional to say the least. We are pleased and happy customers. Thank you!

- Abdallah Salamah

Awesome service and this happened on a Sunday morning!!the technician was so friendly and Helpful. Had answers for all my questions with a smile!!

- Ruben Solano

I have use Precision garage door service a couple of times and found them to be very honest and their technicians are the best. One thing I really appreciate is they will give you options for different services/repairs but never use pushy sales. Thank you !

- Carole Prez

James was wonderful. He is very personal and professional. Please to do business with such individuals.

- Dr.dale Brown

Excellent prompt, professional service. Thank you James for helping me today!

- Lance Booe

Great response for my repair on the 4th of July. James was very professional and courteous. Seemed like he enjoyed doing his job. I would recommend y'all to anyone who might need repairs done. Thank You!

- Jerry Fezza

It was a good experience, I could not be there at home because my work schedule, by repairs were done, I just communicated by phone, payed with a credit card, and when coming home garage dog were working like new, springs and rods were new thank you !

- Nydia Bustos

Everything was perfect they even showed up before the schedule visit and since we he garage content was exposed they even made it a priority for next day installation. Great service and happy I called them.

- Manuel Torres

Always prompt service with polite technicians. I really appreciate the time they spend to fix the problem.

- Lyn Goddard

Problem solved. Programmed our new Gene garage door opener and our remotes Our tech John, was professional and courtesy and knowledgeable. Highly recommend this company.

- Syble Asaf

The other garage door this time. Excellent work again!

- Marsha Gioffredi

Great response time - exceeded expectations. Nathan made recommendation and follow up service was great. Professional - courteous & knowledgeable! Could not ask for better or more honest service. Will absolutely recommend and use in the future. Great experience. Thank you!

- Sue Domicolo

Very professional and knowledgeable.

- Joe Falco

The technician that came to my house was very polite and did the job on time and finished w/in 20-25 minutes. My only complaint was that I was charged $350 with no parts required to make the fix. I understand that driving to my house adds time onto his time, but still, $350. Way too expensive for his time. Jon Katy TX

- John Prejean

Springs are too expensive in comparison with other best quality springs on the market.

- Vilson Varghese

Saw the ad in the premier magazine card ant they were able to come out same day to fix my garage door The tech diagnosed problem fixed it and was very professional I am extremely happy and impressed with the service

- Pam Holland

Honest and dependable service

- Rose mary Rosalez

Tony did a great job. My garage door was makeng lots of noises when it opened and closed. Tony replaced the rollers and it quiter than it has ever been. Tony was very professional and personable. I will definitely use Precision Garage Door for any of my garage door needs.

- Freddie Mcanear

Precision Garage Doors was recommended by a friend. I called yesterday and they came out today. They were wonderful!! Changed out my opener, changed out the worn rubber wheels and straightened the track, then programmed and sync’ed the opener to both vehicles. The new opener is soooo quiet and I am thrilled! Great job and great price!!

- Lynn Edmundson

I am disappointed. Someone came today and his estimate was much higher than what I was led to believe when I called to make the appointment yesterday. He told me I would get an email estimate but all I got was this solicitation for a review.

- Charles Buck

Seth not only was on time, every time, but he also provided very reasonable prices and if I had a question he had no problem explaining exactly what was going on and he even showed me the issues he was describing. Awesome customer service, gave a heads up call when he was on his way, and worked with my schedule! 10/10 recommend!

- Tylor Porter

WOW! What great service. Repairman was at our house within 48 hours of our call. Arrived on time, assessed the problem and fixed it within an hour and a half. Work was done professionally. Highly recommend! Ann Elder - Friendswood, Texas

- Ann Elder

Tony was very professional and worked with me to ensure I got the best deal available. Thank you!

- Ola

We are very pleased with the service we received from Bryan Medina. He was very professional and efficient. He provided us with a quick estimate of the cost and did the repairs efficiently. We would definitely when asked by family/friends who need garage door repair we would recommend your company. Also I was impressed with the girl who answered the phone as she was very proficient and got all the information needed quickly and correctly. Thank you.

- Pat Smith

Always do great work. I've been using them for several years. They have installed all new garage door openers over the years that uses the myQ app. The latest repair required replacing the main springs and cables.

- Bruce Hochstetler

I chose Precision Doors because they were able to come out same day, during the time frame stated, and get my door replaced. The installer, Jay, was knowledgeable, informative, and did a great job!!

- Greta Drennan

How often is it something in your house breaks in the morning and repairman shows up and has it repaired before noon? Almost never. Great job Precision.

- Sandra Simpson

Tony saved the day! Precision sent out a service person within 3 hours after I called and when my garage door would not go down. The company was courteous,helpful and responded quickly. Thank you so much.

- L. C. S.