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Read what people are saying
about Precision Garage Door in:

Houston, TX

Precision Garage Door of Houston
has received 508 reviews, averaging 4.91 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 10/01/2021
Other
Houston, TX
Review:

Serviced my Units for $300 and didn’t even help me set up MyQ. I find the price outrageous. Technician was friendly and personable but for 15 minutes of his time I’d expect that I can use the full range of features. And now im having to trudge up on a ladder to set up MyQ and it isn’t working because the unit is older.

- Jennifer T

Gene Martin Service Provided:

Other


Installers: Gene Martin
Review:

Technician was through in inspection of all parts of the apparatus & the tightening of the bar of the opener. Works better now & the wall control had to be replaced. Not sure what was the cause of it non functioning but at least it is fixed now.

- Jeanine Wright

Bryan Medina Service Provided:

Garage Door Opener Repair


Technicians: Bryan Medina
Review:

I was very happy with the service tec. And the quick service.

- Alice Krantwashl

James Craft Service Provided:

Garage Door Repair


Technicians: James Craft
Review:

Quick & easy. Bryan was fantastic & had my garage door fixed in no time!

- Amanda White

Bryan Medina Service Provided:

Garage Door Repair


Technicians: Bryan Medina
Review:

Needed service today. The technician, Gene, could not have been better!

- Thebe Warren

Gene Martin Service Provided:

Garage Door Repair


Product:

Springs


Installers: Gene Martin
Review:

Everyone was extremely professional and friendly! I called one afternoon and had someone here the next morning. The service technician was fabulous and finished quickly. I would highly recommend Precision Door to anyone in need of repair or replacement!!!

- Charlotte Siegel

Service Provided:

Garage Door Opener Repair


Product:

Springs


1 2 3 4 5
Date: 08/05/2021
Other
Houston, TX
Review:

James Craft came out and did an awesome job. He provided a thorough evaluation of the problem and offered me 3 options. I chose the option that fit our budget since we're on a fixed income. He stated I would get a call as to when my new door would be available. In the meantime, he fixed the problem I was having when closing the garage door to where it wasn't making that weird noise, that sounded like the door was going to give way and damage our truck. I appreciate James' time and professionalism. Thanks to my niece for recommending this company.

- Stella Salinas

James Craft Service Provided:

Other


Product:

Garage Doors


Technicians: James Craft
Review:

Same technician came took the service call. He is outstanding. Gives it to you straight and does extra without asking for it.

- Victor Mcdonald

Dave Sinner Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Dave Sinner
Review:

Happy with services and staff. Bryan was our technician today. Very respectable and knowledgeable young man. Will definitely recommend to family and friends.

- Linda Cantu

Bryan Medina Service Provided:

Garage Door Repair


Technicians: Bryan Medina
Review:

The tech, Vincent, was very professional, knowledgeable, courteous and fast. It was very easy to book an appointment. Overall, I’m very satisfied with their service.

- Evelyn Wehrens

Service Provided:

Garage Door Repair


1 2 3 4 5
Date: 07/30/2021
Other
Houston, TX
Review:

Andrew came and did a spectacular job fixing our driveway gate. Price was much cheaper than expected and the fix was quick and easy. Would recommend Precision services to anyone and especially the services of Andrew. We'll be calling Precision again to handle any future issues.

- W

Service Provided:

Other


Review:

Brian was my repair technician and he was friendly and knowledgeable about the repair. He had the door fixed in a very efficient manner.

- Linda Dean

Bryan Medina Service Provided:

Garage Door Repair


Technicians: Bryan Medina
Review:

The service was excellent, fast n professional. I called yesterday and my garage door was fixed today. I also called Stewart Door they gave me an appointment for Aug. 3rd… Can not wait that long. Precision door will be recommended.

- Manuel Barrios

Service Provided:

Garage Door Repair


Review:

Gene did a fabulous job, was at my house on time and explained my repairs.

- A Murray

Gene Martin Service Provided:

Garage Door Opener Repair


Installers: Gene Martin
1 2 3 4 5
Date: 07/07/2021
Other
Houston, TX
Review:

This company may be ok for garage installations but they advertise doing metal fence door installations, too. Here, the definitely leave a lot to be desired and have only one technician that can perform the work. In my experience, after 9 visits they couldn't complete the project of installing a gate opener and putting in two metal posts. Numerous issues occurred during this time: 1. Initially installed brackets upside down 2. sensors placed so high they would miss low cars or small children or pets 3. Operator placed incorrectly and deformed gate doors 4. Wires placed over gate rather than under and beyond being unsightly also represented a trip hazard and increased element exposure as they weren't buried 5. Not initially told that original posts were too thin and not well placed 6. Technician left before assigned time so we couldn't review his work. When called he said he needed to loo at an apartment 7. When doors opened and closed randomly sometimes even one forward and the other backwards and technician was called, he told me he was off for the weekend and couldn't come back. This led to issues and one door completely fell off 8. Remote was programmed to same frequency as someone else nearby so doors opened and closed at random times 9. Technician(s) trespassed on my property at their last visit and disabled the gates and entered my property. Your email says that we will be contacted earlier in the day by the technician to confirm arrival. No email, phone call or text was sent for confirmation despite you and the technician having my contact information 10. Welding initially was very rough and obvious, improved on last visit but still not finished 11. Post with cement not placed flush and doors do not come together properly 12. Outside bracket is uneven and looks like scrap metal. Screws are unevenly placed resulting overall in a slipshod appearance 13. I have repeatedly asked the owner to call me, which has not happened 14. I have repeatedly asked you to come to my property and walk through this with me. You need to see for yourself the issues I have documented and oversee the work your technician is doing 15. I have contacted you multiple times and often have to wait one week for a reply I have asked the manager to come out and see the issues and supervise the work and she will not. Her most recent proposal to me is that they remove the operator I paid for (and still charge me for it), charge me for the incorrectly placed posts and move on. Unbelievable! I would recommend staying far away from this company.

- Hilary Granson

Service Provided:

Other


Product:

Opener


Review:

Very pleased with the service I received. Outstanding technician, very friendly and professional. He was upfront about the work needed and the cost which was very reasonable. I will define use Precision again.

- Kathryn Epperson

Service Provided:

Garage Door Opener Install


Review:

I requested a door replacement and was told the delivery time would be 15 weeks. I will not be able to use this supplier for that reason.

- Philip Henderson

Gene Martin Service Provided:

Install Garage Doors


Installers: Gene Martin
Review:

Gene You’re very kind very honest help me in deciding what’s the best option for me as far as my garage door in repairs and replacement.

- Yvette Vazquez

Gene Martin Service Provided:

Garage Door Opener Repair


Product:

Belt Drive Garage Door Opener


Installers: Gene Martin
Review:

Precision did an excellent job in fixing our problems with the door! The young man that came out was very personable and knowledgeable! He was a very customer oriented individual!

- Sharon Martinez

Service Provided:

Garage Door Repair


Product:

Rollers


1 2 3 4 5
Date: 06/03/2021
Other
Houston, TX
Review:

Very quick reply and visit for a quick and efficient diagnostic.

- Erwan Bure

Bryan Medina Service Provided:

Other


Technicians: Bryan Medina
Review:

Same-day service, fast, easy, affordable, and best of all - especially in this post-snowpocalypse world of crooked and incompetent contractors - THEY DO THE JOB RIGHT. Would 100% recommend, and use again if need be.

- Kristin Daugherty

Dave Sinner Service Provided:

Garage Door Repair


Technicians: Dave Sinner
Review:

First door purchase went perfect. Second two door purchases were a bloody nightmare. This company provides zero communication. Someone new must have bought them?? Do not do business with these folks, they do not communicate, return calls, or stick with their word.

- Dean Hofmann

A Response from: Ray Smith

Mr. Hofmann, Your frustrations and concerns are heard. We appreciate you being a return customer and can assure you we do not do business as such. With unforeseen obstacles in manufacturing, unfortunately we are experiencing longer expected than lead times on special order doors. This has made it difficult to give an exact day of arrival to our valued customers. We look forward to installing your door as soon as it arrives.

Gene Martin Service Provided:

Install Garage Doors


Product:

Garage Doors


Installers: Gene Martin
Review:

The service was quick and professional. Your serviceman Brian Medina was both courteous and efficient, he repaired our door in about an hour! We are very glad we used your company which we found on the internet.

- Kenneth Adams

Bryan Medina Service Provided:

Garage Door Repair


Technicians: Bryan Medina
Review:

Brian was the service tech that came to replace a broken garage door spring, and recommended another fix that I did not find to be out of place. The spring has ben replaced once before, about 15 years ago, but nothing else had been done to the door hardware since I have lived in the house (31 years). In all, I am super pleased with the service, and Brian was a very pleasant person with a sense of humor - very nice person to have working in my home. Will definitely call again if any type of garage door service is needed in the future.

- Carol Cole

Bryan Medina Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Bryan Medina
Review:

I was very please with your service and the price. Plus your technician was very courteous and did a great job.

- William Parker

Gene Martin Service Provided:

Garage Door Repair


Product:

Springs


Installers: Gene Martin
Review:

Really great service.

- John Younker

Gene Martin Service Provided:

Garage Door Repair


Product:

Rollers


Installers: Gene Martin
Review:

Prompt and efficient. Highly recommended and I'm sending to my entire HOA

- Michael Welter

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

I can’t say enough good things about my visit this morning! Bryan was extremely helpful and gave me suggestions and ideas as to what I may need in the future all while taking care of the problem today that I had.

- Sherry Meyer

Bryan Medina Service Provided:

Garage Door Repair


Technicians: Bryan Medina
Review:

Second time using precision door service. Needed service for a broken garage door that decided to slide down while backing up, precision was able to get a tech out in an hour and had us up and running in no time on a weekend. Great service, quick and efficient! A happy repeat customer.

- Medi

Gene Martin Service Provided:

Garage Door Repair


Installers: Gene Martin
Review:

Our expectations were more than met. We are so happy with the product, the installation and time it required and the gentleman who performed the work.

- Crista and steven Glover

Dave Sinner Service Provided:

Garage Door Opener Install


Product:

Opener


Technicians: Dave Sinner
Next Page
Houston Area

(713) 943-0588

(713) 943-0588
Sugar Land Area

(281) 491-0649

(281) 491-0649
Channelview Area

(713) 266-4462

(713) 266-4462
League City / Galveston Area

(281) 373-1956

(281) 373-1956
The Woodlands Area

(281) 907-0743

(281) 907-0743
Tomball / Cypress Area

(281) 357-4098

(281) 357-4098
Pearland Area

(281) 940-6540

(281) 940-6540
Kingwood Area

(281) 373-1956

(281) 373-1956
Lake Jackson Area

(979) 318-2888

(979) 318-2888
Katy Area

(281) 817-8011

(281) 817-8011
Hardin Moss-Hill Area

(936) 622-2121

(936) 622-2121
Winnie / Bolivar Peninsula Area

(409) 761-1600

(409) 761-1600
Precision Garage Door of Houston
Office: (713) 292-2251
11875 W. Little York Road
Suite 401

Houston, TX 77041
Precision Garage Door of Pearland
Office: (281) 617-2235
2825 Miller Ranch Road
Suite 217

Pearland, TX 77584