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Read what people are saying
about Precision Garage Door in:
Houston, TX
Precision Garage Door of Houstonhas received 495 reviews, averaging 4.91 Stars:
Houston, TX
Houston, TX
This company may be ok for garage installations but they advertise doing metal fence door installations, too. Here, the definitely leave a lot to be desired and have only one technician that can perform the work. In my experience, after 9 visits they couldn't complete the project of installing a gate opener and putting in two metal posts. Numerous issues occurred during this time: 1. Initially installed brackets upside down 2. sensors placed so high they would miss low cars or small children or pets 3. Operator placed incorrectly and deformed gate doors 4. Wires placed over gate rather than under and beyond being unsightly also represented a trip hazard and increased element exposure as they weren't buried 5. Not initially told that original posts were too thin and not well placed 6. Technician left before assigned time so we couldn't review his work. When called he said he needed to loo at an apartment 7. When doors opened and closed randomly sometimes even one forward and the other backwards and technician was called, he told me he was off for the weekend and couldn't come back. This led to issues and one door completely fell off 8. Remote was programmed to same frequency as someone else nearby so doors opened and closed at random times 9. Technician(s) trespassed on my property at their last visit and disabled the gates and entered my property. Your email says that we will be contacted earlier in the day by the technician to confirm arrival. No email, phone call or text was sent for confirmation despite you and the technician having my contact information 10. Welding initially was very rough and obvious, improved on last visit but still not finished 11. Post with cement not placed flush and doors do not come together properly 12. Outside bracket is uneven and looks like scrap metal. Screws are unevenly placed resulting overall in a slipshod appearance 13. I have repeatedly asked the owner to call me, which has not happened 14. I have repeatedly asked you to come to my property and walk through this with me. You need to see for yourself the issues I have documented and oversee the work your technician is doing 15. I have contacted you multiple times and often have to wait one week for a reply I have asked the manager to come out and see the issues and supervise the work and she will not. Her most recent proposal to me is that they remove the operator I paid for (and still charge me for it), charge me for the incorrectly placed posts and move on. Unbelievable! I would recommend staying far away from this company.
- Hilary Granson
Other
Product:
Opener
Houston, TX
Very pleased with the service I received. Outstanding technician, very friendly and professional. He was upfront about the work needed and the cost which was very reasonable. I will define use Precision again.
- Kathryn Epperson
Garage Door Opener Install
Houston, TX
I requested a door replacement and was told the delivery time would be 15 weeks. I will not be able to use this supplier for that reason.
- Philip Henderson
Houston, TX
Gene You’re very kind very honest help me in deciding what’s the best option for me as far as my garage door in repairs and replacement.
- Yvette Vazquez
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Installers: Gene Martin
Houston, TX
Precision did an excellent job in fixing our problems with the door! The young man that came out was very personable and knowledgeable! He was a very customer oriented individual!
- Sharon Martinez
Garage Door Repair
Product:
Rollers
Houston, TX
Very quick reply and visit for a quick and efficient diagnostic.
- Erwan Bure
Houston, TX
Same-day service, fast, easy, affordable, and best of all - especially in this post-snowpocalypse world of crooked and incompetent contractors - THEY DO THE JOB RIGHT. Would 100% recommend, and use again if need be.
- Kristin Daugherty
Houston, TX
First door purchase went perfect. Second two door purchases were a bloody nightmare. This company provides zero communication. Someone new must have bought them?? Do not do business with these folks, they do not communicate, return calls, or stick with their word.
- Dean Hofmann
Mr. Hofmann, Your frustrations and concerns are heard. We appreciate you being a return customer and can assure you we do not do business as such. With unforeseen obstacles in manufacturing, unfortunately we are experiencing longer expected than lead times on special order doors. This has made it difficult to give an exact day of arrival to our valued customers. We look forward to installing your door as soon as it arrives.
Houston, TX
The service was quick and professional. Your serviceman Brian Medina was both courteous and efficient, he repaired our door in about an hour! We are very glad we used your company which we found on the internet.
- Kenneth Adams
Houston, TX
Brian was the service tech that came to replace a broken garage door spring, and recommended another fix that I did not find to be out of place. The spring has ben replaced once before, about 15 years ago, but nothing else had been done to the door hardware since I have lived in the house (31 years). In all, I am super pleased with the service, and Brian was a very pleasant person with a sense of humor - very nice person to have working in my home. Will definitely call again if any type of garage door service is needed in the future.
- Carol Cole
Houston, TX
I was very please with your service and the price. Plus your technician was very courteous and did a great job.
- William Parker
Houston, TX
Really great service.
- John Younker
Houston, TX
Prompt and efficient. Highly recommended and I'm sending to my entire HOA
- Michael Welter
Broken Garage Door Spring Repair
Product:
Springs
Houston, TX
I can’t say enough good things about my visit this morning! Bryan was extremely helpful and gave me suggestions and ideas as to what I may need in the future all while taking care of the problem today that I had.
- Sherry Meyer
Houston, TX
Second time using precision door service. Needed service for a broken garage door that decided to slide down while backing up, precision was able to get a tech out in an hour and had us up and running in no time on a weekend. Great service, quick and efficient! A happy repeat customer.
- Medi
Houston, TX
Our expectations were more than met. We are so happy with the product, the installation and time it required and the gentleman who performed the work.
- Crista and steven Glover
Houston, TX
The service was good. The only main issue I have is your service truck left oil stains on my driveway where he parked. No one want oil stains on the driveways from any repair man’s service vehicle. They need to always be parking on the street. This needs to be addressed with your technicians.
- Randall Champagne
Houston, TX
My technician Gene was very professional and informative. Very good experience.
- Joe Cooper
Houston, TX
Gene was extremely professional, got to my house earlier than expected and patiently waited for me to get home abc fix a fast professional job He was great
- David Korfin
Houston, TX
Great service. Will definitely recommend Precision.
- Aaron Knight
Houston, TX
I highly recommend this company. I have called upon them twice to help me with my garage issues and both times they have been super responsive, very professional and reasonably priced. My most recent experience included a service man coming out on Sunday morning to repair my garage door keypad. I really feel as if this company goes above and beyond to provide excellent customer service and technical service. Definitely five stars!
- Janna Scott
Houston, TX
Dave was very professional all around great guy. Didn't sell me what I didn't need. Gave me a price on 2 springs and thats exactly what I paid. Easy to talk to,he explained everything to me. Answered all my questions. He did a great job. Told me he would be at my house at 3pm and at exactly 3 he was there. Highly recommend Precision and Dave! Very happy customer! Thanks Dave.
- James Tannuzzo
Houston, TX
Jean was very professional and thorough. Very much a people person. It was a pleasure meeting him and looking forward to working with him on this project.
- Sonjia Wilmore
Houston, TX
James did a great job. He was very thorough and diligent in his work. Thank you.
- Hal Snapp
Houston, TX
I chose you because you were available 24/7, and able to give me a reasonable warranty. Your technician was courtesy and completed the job in less time than predicted.
- William Pender
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technicians: Bryan Medina
Houston, TX
Excellent service. We have used your company several times over the years to maintain our garage door and opener. Recently we experienced an intermittent problem with our garage door opener and it was time for a replacement. I called, requested service from David Sinner, and an appointment was scheduled for the very next day. David arrived onsite during the requested service appointment and diagnosed the problem and replaced our garage door opener in less than two hours. We are very pleased with the replacement garage door opener and the service provided by David and your company. You can be sure that we will provide a positive reference and will utilize your company's services as needed for any future incident or issue.
- Stephen Kennedy
Houston, TX
Andrew was very courteous, personable and knowledgable. He diagnosed the problem over the phone and then when he arrived he took care of it efficiently and with careful attention to detail. The door hasn't been so smooth and quiet in years. Thank you!
- JC
Broken Garage Door Spring Repair
Product:
Springs
Houston, TX
Excellent work performed in a timely manner
- Richard Butler
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Houston, TX
A reputable company of integrity, morals, principles, honesty, & fairness. The office receptionist that answers the phone is very kind, & helpful. The technician Mr. Tyler is very thorough, knowledgeable, friendly, & courteous. I had a very awesome experience working with this company. Ten stars if they were available! *****
- Barbara Franklin
(713) 943-0588
(713) 943-0588(281) 491-0649
(281) 491-0649(713) 266-4462
(713) 266-4462(281) 373-1956
(281) 373-1956(281) 907-0743
(281) 907-0743(281) 357-4098
(281) 357-4098(281) 940-6540
(281) 940-6540(281) 373-1956
(281) 373-1956(979) 318-2888
(979) 318-2888(281) 817-8011
(281) 817-8011(936) 622-2121
(936) 622-2121(409) 761-1600
(409) 761-1600Office: (713) 292-2251
11875 W. Little York Road
Suite 401
Houston, TX 77041
Office: (281) 617-2235
2825 Miller Ranch Road
Suite 217
Pearland, TX 77584
Gene did a fabulous job, was at my house on time and explained my repairs.
- A Murray