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Read what people are saying
about Precision Garage Door in:
Katy Area, TX
Precision Garage Door of Houstonhas received 37 reviews, averaging 4.97 Stars:
Katy, TX
Katy, TX
I called about 9 am & James was at my house before 11 am. Great service! Excellent work again. Will continue to use Precision as we have for many years
- David Howse
Katy, TX
My wife and I could not be more pleased with our entire experience with the technician (Dave Sinner) Precision sent to repair our garage door. The door failed on Friday morning (one cable came off the pulley, door became grossly out of alignment, tilted, bent rails.) Myself and five neighbors tried to fix the door Friday night. Ha! I praise my neighbors for trying to help, but we succeeded in making it worse. I called one repair service and they scheduled a tech for Saturday. The tech they sent was nice, but he said it was a two man job for them and no other tech was available at that time so he said we could wait until Monday or call a different company. We didn't want to wait that long so the tech recommended we call Precision Garage Door. I called Precision and the representative checked and told us they could work us in today and their technician could be there between 2:00 - 4:00 P.M. I was skeptical at first because it was already 1:30 P.M. Dave called in less than 30 minutes and was at our house less than 30 minutes later. Dave looked at our mess, made suggestions and went over all of our options, in detail with pricing on his tablet. We choose one of the options to have the work done right then while he was on site. Dave was very personable, funny, and went right to work. He didn't need another technician to help him. What a professional. It was immediately obvious that Dave knew what he was doing. One of my neighbors came over to watch, and before we knew it Dave had the door leveled, lowered, and was replacing parts. We had elected to have all new rollers, pulleys, cables, and springs replaced. My wife, my neighbor, and myself were so amazed at how fast Dave did the work. He is a true professional. Our garage door is like brand new. It operates so smoothly and quiet now. If you need garage door work call Precision Garage Door. You won't be sorry.
- Bradley Demmler
Katy, TX
Bryan is an excellent technician he explained everything before he started the repair as he went along he show me the reason for the repair and then fix the problem. A+ for Brian.
- Glory J Harris
Katy, TX
Prompt, informative, friendly. Did good job
- Donna Campbell
Katy, TX
He's very good, and honest about his job.
- Rodin Joseph
Katy, TX
Fast and friendly service.
- Mushtaq Khan
Fulshear, TX
Jeremy understood my "call in"and explained to me the problem and how to fix the repair - mismatch spring from an earlier spring replacement in June. He also found other problems, cracked clips, and a concern with my original 15 year old opener. After his explanation, which I thought logical, made sense and truthful, I replaced the clips and opener. Although, this was an expense, which I hadn't planned, I feel it will prevent a future breakdown. Jeremy is highly skilled, trained, confident and an effective salesman.
- MIKE HELM
Katy, TX
My tech John was doing double duty because a fellow tech had to take off for a family emergency but he still manged to get to me and get my door opener working again. He knows his business hands down. I have a Precision brand opener that is five years old. It is very quite and operates fine except recently only because the safety sensors were under water for a couple days during the Harvey flooding.
- Mark C
Katy, TX
John was so helpful about what I really needed and I am thankful that he helped me to get exactly what I did need. The new rollers are priceless. John was so professional and friendly and had so much knowledge. I am thrilled with my end result, it is so much better than what I previously had. Thank you.
- Judy Savoy
Katy, TX
Jeremy did a great job - he was very professional - explained everything. He is the kind of technician we hope shows up when we call for a service technician.
- Kevin Wagner
Katy, TX
Excellent service starting with the call, Jessica I believe was the name of the person that took the service order, very polite. Appointment was scheduled between 1-3pm on a Sunday, Jeremy arrived early and had the door fixed promptly. Cost was very reasonable.
- Mark Littlefield
Katy, TX
Excellent job very polite easy to talk to
- Charles Ellis
Katy, TX
Jeremy is a very professional attitude individual. He has been out to my home for a 2nd time and he very professional and courteous. I do thank Precision for having Jeremy work on my garage door issues.
- Billy Tipton
Katy, TX
Excellent customer service and very professional and informative
- Marc Theriot
Cinco Ranch, TX
This is a test!
- Stream Mike Test
Katy, TX
Very good work. Made sure work was done correctly. Great Job!
- Daniel Mills
Katy, TX
Again we had great service from Precision! We are so appreciative of Frank for coming on a Sunday and installing a new garage door opener. He was knowledgeable, committed to great service, and left our garage cleaner than when he arrived! We will always call Precision because both times they've come, we have been very pleased with our service.
- Stephanie Nady
Katy, TX
Very knowledgeable and very courteous. Gave me the best options for my door opener. Came early, but called first. Best service I've had in quite awhile. He's coming back to replace the garage door opener.
- Billy Hall
Katy, TX
Professional, courteous. Explained how the new system worked, very patient. I would recommend Precision Door to anyone along with the excellent staff they employ.
- Wanda Sirmans
Katy, TX
Julian is very professional and did a great job. He explained the issues with clarity which helped us make the best decision. We are very happy with the final product.
- Todd Winans
Katy, TX
He was polite, considerate, and astute about finding the problem. was impressed with his professionalism/
- Nelda de Hoyos
Katy, TX
Received an appointment time window just a couple of hours after calling. Excellent response. Jeremy called soon after to say he was on his way and arrived on time. He was courteous, knowledgeable and able to fix the problem quickly and without recourse to expensive replacement parts. Excellent service. Would definitely reccomend and will use again.
- Rick Lee
Cinco Ranch, TX
The service was outstanding. Our technicians were James and Frank. We couldn't be happier with the entire experience. They were very knowledgable, helpful, and timely. Thank you for helping us out so quickly!
- Paula Ryan
Fulshear, TX
David arrived right on time He was very knowlegable and fixed my problem within 15Min I would highly recommend Precision to all my neighbors and friends I have a builder grade door and not a very good one and when I need to replace I will certainly call Precision Thanks for your help
- JOHN SNELL
Katy, TX
VERY KNOWLEDGEABLE AND EXPLAINED ALL OPTIONS FULLY. CALLED AHEAD WHEN HE WAS ENROUTE AND ARRIVED WITHIN THE QUOTED WINDOW. WILL DEFINITELY RECOMMEND TO MY FRIENDS.
- GONZALO MORALES
Katy, TX
Jerry is very personable and knowledgeable. He explains the job thoroughly and answers all questions to ensure the customer understands.
- Audrey Boyd
Katy, TX
What a great guy! Perfect attitude. Should be your next foreman...
- ken monaldi
Katy, TX
YOUR TECH WAS FANTASTIC. CAME IN EARLY EVENING THE DAY WE CALLED. EXPLAINED PROBLEM AND GOT TO WORK. FINISHED T;H JOB & CLEANED UP , LEFT DATA ON HOW TO CONTACT COMPANY. WE COULD NOT HAVE BEEN HAPPIER WITH YOUR COMPANY AND TECH.
- CHARLES BARNETT
Katy, TX
very knowledgeable of product - very helpful
- Vicki Bowman
(713) 943-0588
(713) 943-0588(281) 491-0649
(281) 491-0649(713) 266-4462
(713) 266-4462(281) 373-1956
(281) 373-1956(281) 907-0743
(281) 907-0743(281) 357-4098
(281) 357-4098(281) 940-6540
(281) 940-6540(281) 940-6554
(281) 940-6554(979) 318-2888
(979) 318-2888(281) 817-8011
(281) 817-8011(936) 622-2121
(936) 622-2121(409) 761-1600
(409) 761-1600Office: (713) 292-2251
11875 W. Little York Road
Suite 401
Houston, TX 77041
James called ahead as promised and showed up on time. He replaced springs, cables, rollers, adjusted inside locking mechanism and lubricated all moving parts. He was very professional and explained exactly what/why repairs were needed. I would definitely recommend Precision and James to anyone needing garage door repairs.
- Doug Huckaby