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Andrew K
Average: 4.64 stars
Andrew K's Bio:
Pearland, TX
Houston, TX
Service was efficient and effective. Immediate assessment of my problem was presented with options. Service resource, Andrew, presented information concisely and accurately to enable my decision. The experience from locating this service on the internet through completion of the service was above satisfactory. I will use this company again.
- Milton Brown
Richmond, TX
I thought I had a problem with the door slamming down too fast but was assured everything was ok. He offered to sync my car opener which I really appreciated! He oiled the rollers for me while he was here. Great service as usual. Thank you!!
- DB
Dickinson, TX
Came early and worked super quick. Not overly priced and gave advice on next steps if things mess up. Overall great experience!
- Cameron Lingo
Katy, TX
My technician was Andrew and he was fantastic. He was on time for our appointments and very clear in educating us about our needs,. The workmanship was great and he even helped us set up out doors with our cars including a door that was not one he was working on. Very friendly and overall we are very pleased
- Tamera Crosby
Houston, TX
Thanks for a job well done. I appreciate your business.
- Wilner Mercilus
Humble, TX
I called and told Precision Door Service the bottom hinge of my metal driveway gate was broken and need to be replaced on July 20, 2022. They came out Wednesday, July 20, 2022, gave me a quote, and said they didn't have the new box hinge with them and scheduled installation for Friday, July 22, 2022, between 4:00 pm and 6:00 pm. At 4:00 pm I got a call that they couldn't get the part and the installation would be Monday, July 25, 2022, but they could not tell me a time; I would have to call Monday. These first two times I was talking with Andrew. I called in Monday morning, July 25, 2022, and asked Precision Door Service if they also did garage doors and they said yes. I asked if they could at my garage door and they said that would be another person, but maybe they could look at it on Monday, July 25, 2022. They scheduled the time for 4:00 pm to 6:00 pm. Another Precision technician arrived around 5:00 pm, I think his name was Jay. Jay of Precision Door Services had no idea that the gate was broken, didn't have the gate hinges, and couldn't fix it, and didn't know why he was assigned instead of Andrew because all he did was garage doors. He quickly look at my garage door and said it was in very good shape and already had nylon rollers. I called back Precision Door Service and they set up an installation for 8:00 am to 12:00 pm on Tuesday, July 26, 2022. I asked to speak to a manager and the lady tried to connect me with a manager but they didn't answer the phone. She said all she was, was a dispatcher and could only leave a message. I asked the manager to call me and they never did. I began calling other gate repair companies on Monday, July 25, 2022, at 5:30 pm and found a better company that also told me if one hinge was broken or damaged they need to replace both. Andrew, Precision Door Service, had only quoted me for the replacement of one hinge. I called back Precision Door Service later on July 25, 2022, and canceled the July 26, 2022 appointment with Precision Door Service. I got my driveway gate fixed and two new hinges installed by another company on July 26, 2022. I had planned to utilize Precision Door Service for any future driveway gate issues or garage door issues. That was before I had so many issues with Precision Door Service getting my driveway gate hinge/s repaired. I will not be using Precision Door Service in the future
- William Roswell
Houston, TX
Precision Garage Doors was recommended by a friend. I called yesterday and they came out today. They were wonderful!! Changed out my opener, changed out the worn rubber wheels and straightened the track, then programmed and sync’ed the opener to both vehicles. The new opener is soooo quiet and I am thrilled! Great job and great price!!
- Lynn Edmundson
Santa Fe, TX
was on time. Called when on the way. Gave name of repair person Explained the problem. Explained the cost prior to doing repair. Polite and knowledgeable. Fixed the problem quickly. Was very please with the repair job and the repairman that did the job.
- Mary Gonzalez
Hitchcock, TX
Very professional, quick installation. Also fixed a couple of other issues that would have caused problems down the road. Technician was friendly and quick, very professional.
- Tom Kane
Houston, TX
We received exceptional iron driveway gate service by Andrew Kubsch. Professional, fast, friendly and quite the knowledgeable gentleman. Andrew is definitely an asset to this firm so call and hire him NOW.
- Kingston and Carolyn
Houston, TX
BY FAR ABOVE AND BEYOND MY EXPECTATIONS!!! Very polite, professional and transparent! Before finding Precision I had tried 2 other companies. One of which just plain would not respond after several attempts. The other finally showed up 7 days after promised start date. Precision Door did not charge me a dime until their rep "knew" what the problem was and then provided me an exact cost. No upsale pressure. Exactly on time both visits. COULD NOT BE HAPPIER. BEST CUSTOMER SERVICE EXPERIENCE OF ALL THE CONTRACTORS IVE HAD TO UTILIZE SO FAR!
- Chris Elliott
Houston, TX
Andrew came and did a spectacular job fixing our driveway gate. Price was much cheaper than expected and the fix was quick and easy. Would recommend Precision services to anyone and especially the services of Andrew. We'll be calling Precision again to handle any future issues.
- W
Pearland, TX
Precision Door repaired my gate opener. The repair service took longer than expected. Technician was not able to complete in a timely manner for reasons unknown. Once completed the gate opener worked correctly. Additionally, when I scheduled the appointment, I was told that there was not a service charge. However, I was charged a service charge. Totally disatisfied with extra charge. Precision Door misinformed me and misrepresented me about charges. I called, spoke with a representative, but no response from the company. I wanted to know why I was told no service charge but yet I was charged an additional fee.
- Gwen G
Houston, TX
This company may be ok for garage installations but they advertise doing metal fence door installations, too. Here, the definitely leave a lot to be desired and have only one technician that can perform the work. In my experience, after 9 visits they couldn't complete the project of installing a gate opener and putting in two metal posts. Numerous issues occurred during this time: 1. Initially installed brackets upside down 2. sensors placed so high they would miss low cars or small children or pets 3. Operator placed incorrectly and deformed gate doors 4. Wires placed over gate rather than under and beyond being unsightly also represented a trip hazard and increased element exposure as they weren't buried 5. Not initially told that original posts were too thin and not well placed 6. Technician left before assigned time so we couldn't review his work. When called he said he needed to loo at an apartment 7. When doors opened and closed randomly sometimes even one forward and the other backwards and technician was called, he told me he was off for the weekend and couldn't come back. This led to issues and one door completely fell off 8. Remote was programmed to same frequency as someone else nearby so doors opened and closed at random times 9. Technician(s) trespassed on my property at their last visit and disabled the gates and entered my property. Your email says that we will be contacted earlier in the day by the technician to confirm arrival. No email, phone call or text was sent for confirmation despite you and the technician having my contact information 10. Welding initially was very rough and obvious, improved on last visit but still not finished 11. Post with cement not placed flush and doors do not come together properly 12. Outside bracket is uneven and looks like scrap metal. Screws are unevenly placed resulting overall in a slipshod appearance 13. I have repeatedly asked the owner to call me, which has not happened 14. I have repeatedly asked you to come to my property and walk through this with me. You need to see for yourself the issues I have documented and oversee the work your technician is doing 15. I have contacted you multiple times and often have to wait one week for a reply I have asked the manager to come out and see the issues and supervise the work and she will not. Her most recent proposal to me is that they remove the operator I paid for (and still charge me for it), charge me for the incorrectly placed posts and move on. Unbelievable! I would recommend staying far away from this company.
- Hilary Granson
League City, TX
Sammy is a very considerate person, showing great patience in explaining how the components work. How to do a little PM on your garage, for longevity.
- Eugen Rodriguez
Richmond, TX
Andrew Kubsch was on time, efficient, professional, knowledgeable and kind. I would definitely recommend this company to family and friends.
- Palma Ellis
Richmond, TX
Called at 2.00pm and they were at our residence by 6.00 and had fixed the garage door by 7.00 and this was on a Saturday. Excellent service and would recommend
- Geoff
League City, TX
Technician was knowledgeable & courteous. Left no unanswered questions I may have had on the bid. Marked a spot where I needed it for install an electrical outlet to accommodate the new motor. Sent single door & double door bid to my email. Thorough.
- Shelia Smith
Katy, TX
Our door broke in the middle of the power outage during the winter storm. We called and had someone out the next day. Not only did the technician fix our door and leave it in better condition than we have ever had it, he made sure I got into my van safely (parked in the icy driveway) and into the garage before he got into his vehicle to leave. He was a bright spot in a hard week.
- Jessica Headley
Katy, TX
Andrew was fabulous. He was patient with "ALL" my questions and gave me many good options and suggestions. He replaced the broken spring that snapped during the polar vortex. He also sprayed the door with Precision lubricant spray making my door sound like new again. He made this unexpected expense less stressful as I felt he was honest and definitely skilled.
- Juliette Scofield
Sugar Land, TX
Technician, Andrew was very responsive and professional. The entire experience has been great from the time I placed the initial service request until the completion of the job. I would definitely refer Precision Door Service.
- Jim Munnell
Katy, TX
We have used them several times on different rental properties we own around Houston. They are always prompt, reliable and professional and get the job done the same day. We will continue to use them in the future.
- Mike S
Sugar Land, TX
The technician was very organized and evaluated my garage door problem, the use of LCD lights which was not helping and fixed the door. I appreciated his abilities and help to make my garage door a working mechanism.
- Shirley Ezell
League City, TX
Andrew was a great worker, he showed up on time and replaced my garage door opener in a timely manner. Andrew was very friendly with excellent work ethics. The Precision Door Company is Awesome.
- Wayne Thompson
Houston, TX
Andrew was very courteous, personable and knowledgable. He diagnosed the problem over the phone and then when he arrived he took care of it efficiently and with careful attention to detail. The door hasn't been so smooth and quiet in years. Thank you!
- JC
Houston, TX
Found you on the internet. Andrew solved the problem and fixed it to my expectations. He was very nice and helpful.
- Bruce Broadbent
Houston, TX
We had a pleasant experience all around. Our garage door stopped working last night and we really needed it fixed before morning. I called and the girl who answered was very pleasant and helpful. She was able to send someone out to us within an hour. The tech called me 20min before his arrival and he was very timely. Once here, he quickly recognized the problem, explained to me what needs to be fixed and why, and was very patient with me and my questions. He worked hard in our HOT garage (no AC in there) and fixed our issue. I’m very happy with this company and would use them again
- Nick Sweeney
(713) 943-0588
(713) 943-0588(281) 491-0649
(281) 491-0649(713) 266-4462
(713) 266-4462(281) 373-1956
(281) 373-1956(281) 907-0743
(281) 907-0743(281) 357-4098
(281) 357-4098(281) 940-6540
(281) 940-6540(281) 373-1956
(281) 373-1956(979) 318-2888
(979) 318-2888(281) 817-8011
(281) 817-8011(936) 622-2121
(936) 622-2121(409) 761-1600
(409) 761-1600Office: (713) 292-2251
11875 W. Little York Road
Suite 401
Houston, TX 77041
Office: (281) 617-2235
2825 Miller Ranch Road
Suite 217
Pearland, TX 77584
Very quick response & knowledgeable concerning our issues! Thank you
- Glenda Cantu