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Andrew K
Average: 4.76 stars
Andrew K's Bio:
Houston, TX
Spring, TX
I wanted to express my deepest gratitude for the exceptional job that Andrew did on my garage door. Andrew patiently explained each step of the process to us, ensuring that I understood the work that needed to be done. His knowledge, professionalism, and skill were evident as he carried out the necessary repairs and adjustments with precision. The outcome made us very happy. Thanks again.
- Afrinal S
Houston, TX
Very professional and explained the whole process. Found some very serious issues and offered various solutions. Cost was discounted as advertised. Repairs were done quickly and now the door works better than when it was new
- C. Brown
Houston, TX
Our garage door track was damaged when it was hit by a car. I researched online and liked the reviews for Precision Garage Doors. Andrew arrived on schedule and was courteous and professional. He offered several options to correct our problem. He also recommended we replace the garage door spring as it was rusty and 32 years old. We had the vertical tracks replaced, the rollers and the spring. Our door now runs smoothly and quietly. We will call them in the future if the need arises.
- Tina Sachs
Houston, TX
Andrew was very prompt. He was concerned about getting the issue resolved. He was very informative and resolved the issue very quickly and also educated me on the workings/trouble shooting issues, should they arise in the further. I was very satisfied. Daniel P. Hayes
- DANIEL HAYES
Friendswood, TX
Used you guys in 2010 when the first garage door spring broke. You guys came out and fixed it on the same day (a Sunday, I might add). Today, in 2023, the other spring finally broke. Naturally, I used you again, and once again, the problem was gone the same day I called. Would happily use you again. Tech was Andrew K. this time. Very knowledgeable and friendly and answered my questions and no hard upsell, but presented multiple options for me to consider.
- JC
Cypress, TX
Quick service and repair on a holiday weekend.
- Carles Webb
Houston, TX
Knowledgeable, prompt, professional, courteous. Highly recommend!
- Morgans
Houston, TX
Andrew was on time and got my new garage door opener installed quickly. He helped make sure all the electronics were set up properly with the new camera app and tested link with my car. Thanks
- Robert Quitzau
Houston, TX
been with precision many years....always a good experience and professional...keeps my door going to have ANNUAL PM's
- Julia Nicastro
Conroe, TX
Andrew was on-time and very knowledgeable. Highly recommended. Thank you!
- Chris Ardoin
Cypress, TX
Andrew was quick and skilled at finding and fixing our garage door problems. The warranty is an extra bonus that is greatly appreciated.
- Debbie McCart
Houston, TX
The gentleman who came to my home was very knowledgeable about the issue at my home. He offered me different options and explained in detail about all my questions. I would definitely recommend Precision Garage and Door service to all. Thanks much!
- Manu Sethi
Pearland, TX
Very quick response & knowledgeable concerning our issues! Thank you
- Glenda Cantu
Houston, TX
Service was efficient and effective. Immediate assessment of my problem was presented with options. Service resource, Andrew, presented information concisely and accurately to enable my decision. The experience from locating this service on the internet through completion of the service was above satisfactory. I will use this company again.
- Milton Brown
Richmond, TX
I thought I had a problem with the door slamming down too fast but was assured everything was ok. He offered to sync my car opener which I really appreciated! He oiled the rollers for me while he was here. Great service as usual. Thank you!!
- DB
Dickinson, TX
Came early and worked super quick. Not overly priced and gave advice on next steps if things mess up. Overall great experience!
- Cameron Lingo
Katy, TX
My technician was Andrew and he was fantastic. He was on time for our appointments and very clear in educating us about our needs,. The workmanship was great and he even helped us set up out doors with our cars including a door that was not one he was working on. Very friendly and overall we are very pleased
- Tamera Crosby
Houston, TX
Thanks for a job well done. I appreciate your business.
- Wilner Mercilus
Humble, TX
I called and told Precision Door Service the bottom hinge of my metal driveway gate was broken and need to be replaced on July 20, 2022. They came out Wednesday, July 20, 2022, gave me a quote, and said they didn't have the new box hinge with them and scheduled installation for Friday, July 22, 2022, between 4:00 pm and 6:00 pm. At 4:00 pm I got a call that they couldn't get the part and the installation would be Monday, July 25, 2022, but they could not tell me a time; I would have to call Monday. These first two times I was talking with Andrew. I called in Monday morning, July 25, 2022, and asked Precision Door Service if they also did garage doors and they said yes. I asked if they could at my garage door and they said that would be another person, but maybe they could look at it on Monday, July 25, 2022. They scheduled the time for 4:00 pm to 6:00 pm. Another Precision technician arrived around 5:00 pm, I think his name was Jay. Jay of Precision Door Services had no idea that the gate was broken, didn't have the gate hinges, and couldn't fix it, and didn't know why he was assigned instead of Andrew because all he did was garage doors. He quickly look at my garage door and said it was in very good shape and already had nylon rollers. I called back Precision Door Service and they set up an installation for 8:00 am to 12:00 pm on Tuesday, July 26, 2022. I asked to speak to a manager and the lady tried to connect me with a manager but they didn't answer the phone. She said all she was, was a dispatcher and could only leave a message. I asked the manager to call me and they never did. I began calling other gate repair companies on Monday, July 25, 2022, at 5:30 pm and found a better company that also told me if one hinge was broken or damaged they need to replace both. Andrew, Precision Door Service, had only quoted me for the replacement of one hinge. I called back Precision Door Service later on July 25, 2022, and canceled the July 26, 2022 appointment with Precision Door Service. I got my driveway gate fixed and two new hinges installed by another company on July 26, 2022. I had planned to utilize Precision Door Service for any future driveway gate issues or garage door issues. That was before I had so many issues with Precision Door Service getting my driveway gate hinge/s repaired. I will not be using Precision Door Service in the future
- William Roswell
Houston, TX
Precision Garage Doors was recommended by a friend. I called yesterday and they came out today. They were wonderful!! Changed out my opener, changed out the worn rubber wheels and straightened the track, then programmed and sync’ed the opener to both vehicles. The new opener is soooo quiet and I am thrilled! Great job and great price!!
- Lynn Edmundson
Santa Fe, TX
was on time. Called when on the way. Gave name of repair person Explained the problem. Explained the cost prior to doing repair. Polite and knowledgeable. Fixed the problem quickly. Was very please with the repair job and the repairman that did the job.
- Mary Gonzalez
Hitchcock, TX
Very professional, quick installation. Also fixed a couple of other issues that would have caused problems down the road. Technician was friendly and quick, very professional.
- Tom Kane
Houston, TX
We received exceptional iron driveway gate service by Andrew Kubsch. Professional, fast, friendly and quite the knowledgeable gentleman. Andrew is definitely an asset to this firm so call and hire him NOW.
- Kingston and Carolyn
Houston, TX
BY FAR ABOVE AND BEYOND MY EXPECTATIONS!!! Very polite, professional and transparent! Before finding Precision I had tried 2 other companies. One of which just plain would not respond after several attempts. The other finally showed up 7 days after promised start date. Precision Door did not charge me a dime until their rep "knew" what the problem was and then provided me an exact cost. No upsale pressure. Exactly on time both visits. COULD NOT BE HAPPIER. BEST CUSTOMER SERVICE EXPERIENCE OF ALL THE CONTRACTORS IVE HAD TO UTILIZE SO FAR!
- Chris Elliott
Houston, TX
Andrew came and did a spectacular job fixing our driveway gate. Price was much cheaper than expected and the fix was quick and easy. Would recommend Precision services to anyone and especially the services of Andrew. We'll be calling Precision again to handle any future issues.
- W
Pearland, TX
Precision Door repaired my gate opener. The repair service took longer than expected. Technician was not able to complete in a timely manner for reasons unknown. Once completed the gate opener worked correctly. Additionally, when I scheduled the appointment, I was told that there was not a service charge. However, I was charged a service charge. Totally disatisfied with extra charge. Precision Door misinformed me and misrepresented me about charges. I called, spoke with a representative, but no response from the company. I wanted to know why I was told no service charge but yet I was charged an additional fee.
- Gwen G
Houston, TX
This company may be ok for garage installations but they advertise doing metal fence door installations, too. Here, the definitely leave a lot to be desired and have only one technician that can perform the work. In my experience, after 9 visits they couldn't complete the project of installing a gate opener and putting in two metal posts. Numerous issues occurred during this time: 1. Initially installed brackets upside down 2. sensors placed so high they would miss low cars or small children or pets 3. Operator placed incorrectly and deformed gate doors 4. Wires placed over gate rather than under and beyond being unsightly also represented a trip hazard and increased element exposure as they weren't buried 5. Not initially told that original posts were too thin and not well placed 6. Technician left before assigned time so we couldn't review his work. When called he said he needed to loo at an apartment 7. When doors opened and closed randomly sometimes even one forward and the other backwards and technician was called, he told me he was off for the weekend and couldn't come back. This led to issues and one door completely fell off 8. Remote was programmed to same frequency as someone else nearby so doors opened and closed at random times 9. Technician(s) trespassed on my property at their last visit and disabled the gates and entered my property. Your email says that we will be contacted earlier in the day by the technician to confirm arrival. No email, phone call or text was sent for confirmation despite you and the technician having my contact information 10. Welding initially was very rough and obvious, improved on last visit but still not finished 11. Post with cement not placed flush and doors do not come together properly 12. Outside bracket is uneven and looks like scrap metal. Screws are unevenly placed resulting overall in a slipshod appearance 13. I have repeatedly asked the owner to call me, which has not happened 14. I have repeatedly asked you to come to my property and walk through this with me. You need to see for yourself the issues I have documented and oversee the work your technician is doing 15. I have contacted you multiple times and often have to wait one week for a reply I have asked the manager to come out and see the issues and supervise the work and she will not. Her most recent proposal to me is that they remove the operator I paid for (and still charge me for it), charge me for the incorrectly placed posts and move on. Unbelievable! I would recommend staying far away from this company.
- Hilary Granson
League City, TX
Sammy is a very considerate person, showing great patience in explaining how the components work. How to do a little PM on your garage, for longevity.
- Eugen Rodriguez
Richmond, TX
Andrew Kubsch was on time, efficient, professional, knowledgeable and kind. I would definitely recommend this company to family and friends.
- Palma Ellis
(713) 943-0588
(713) 943-0588(281) 491-0649
(281) 491-0649(713) 266-4462
(713) 266-4462(281) 373-1956
(281) 373-1956(281) 907-0743
(281) 907-0743(281) 357-4098
(281) 357-4098(281) 940-6540
(281) 940-6540(281) 373-1956
(281) 373-1956(979) 318-2888
(979) 318-2888(281) 817-8011
(281) 817-8011(936) 622-2121
(936) 622-2121(409) 761-1600
(409) 761-1600Office: (713) 292-2251
11875 W. Little York Road
Suite 401
Houston, TX 77041
Office: (281) 617-2235
2825 Miller Ranch Road
Suite 217
Pearland, TX 77584
Office: (281) 617-2415
202 Industrial Blvd
Ste 805
Sugar Land, TX 77478
Technician was very professional and courteous. The problem with the garage operating system was identified and resolved very quickly. Very pleasant experience. I have used precision in the past decades and have always been highly satisfied with service whether products were purchased and installed or repair or inspection.
- P. Brooks