Your technician arrived on time, explained very clearly about the problem I have with the garage door and what need to be done how much will cost. Also laid out the options I can choice. He is very friendly and professional. I felt very fortunately to have a chance to work with him. Thanks!

- Willy Lin

showed up on time, did the job and a very short amount of time. The technician (Nur Watts) was friendly and very informative.

- Rod Waggoner

The spring on my garage door broke. A neighbor told me about Precision. Josue was very friendly and knew what he was doing. Upon inspection he showed me the frayed cables. My door is now fixed and would highly recommend Precision Garage Door for all repairs

- Ann Sims

Andrew was very prompt. He was concerned about getting the issue resolved. He was very informative and resolved the issue very quickly and also educated me on the workings/trouble shooting issues, should they arise in the further. I was very satisfied. Daniel P. Hayes

- DANIEL HAYES

There is not a choice for 6 or more. Nur is fantastic Doug, but you know that…. He is not only personable but also very knowledgeable and committed to his craft-customer service. Regrettably I had to cancel the transaction (within the 3 days) as I did not realize until the next day that I needed to get Homeowners prior approval- so we cancelled the appointment and Nur assisted me in getting my refund. I received a revised invoice showing credit (I guess it takes time to process although the sale posted right away). I might suggest 1 or 2 things Doug… 1. Ask prospective clients if they need HOA approval prior to installation. 2. Provide email contact info for Billing, Delivery, Sales. All I had was Nur’s email and he was as diligent there as he was selling the product. If all your reps are like him- you know you will continue to grow and prosper. I have subsequently submitted my request for approval. Bob in Spring Texas

- Robert Marlow

Used you guys in 2010 when the first garage door spring broke. You guys came out and fixed it on the same day (a Sunday, I might add). Today, in 2023, the other spring finally broke. Naturally, I used you again, and once again, the problem was gone the same day I called. Would happily use you again. Tech was Andrew K. this time. Very knowledgeable and friendly and answered my questions and no hard upsell, but presented multiple options for me to consider.

- JC

Precision installed our new garage door over 3 years ago. We have had a couple of minor problems. They booked an appt immediately to service our garage door. Marlin was our technician. He was very attentive, knowledgeable and helpful. He fixed all our garage issues. Precision is a wonderful garage door company. I would refer them to anyone.

- Suzanne Dickey

Met with Bryan Medina for service. Bryan was very courteous and professional. Easy to work with and seemed to be knowledgeable of the set-up of my garage doors. My doors were originally purchased from Precision during different management. The difficult issue for me is your pricing. I had asked Molly when I called to set an appointment if she could give me an idea of the cost for what she called a garage door tune-up. Molly mentioned the trip charge but depending on what the technician needs to do could vary in cost. Makes sense but I truly was surprised at how expensive your charges were for my particular situation. My doors actually are in good condition and not that old. I know pretty much EVERYTHING in today's world has escalated in price but having some type of price range would be helpful. As part of the senior population, budgeting and being prepared for monthly expenses can be critical. I appreciate your follow-up after service and the opportunity to share my experience with Precision management.

- Laurie Salomon

Very professional and courtesy. Did a very good job.

- Nola Ohler

We have been your customer since 2010. Your representatives have always been courteous and very professional. Today Doug Bencsko was our representative and he was very fast and effecient and extremely helpful.

- Tony Miscio

I enjoyed doing business with James. He is very knowledgeable and professional. I’ve dealt with other door companies in the past that were lacking. He wasn’t pushy for a sale, instead he gave my information about all the choices and answered all my questions allowing me to make up my own mind. He gave me some useful information to help with sealing cracks around the door to help stop a rat problem I am having. I’m looking forward to having the new door installed.

- Elilzabeth Eckensels

Great Job! I called last night and everything was fixed the next morning. Nur was on time. He knew exactly what the problem was. Was quick to fix it and easy to talk with. Look forward to working with Nur in the future!

- Dustin Ford

I had Precision Door Service to come out because I was having problems with my key pad and one of the garage door. Marlon Cantave the technician was friendly, knowledgeable, and gave unparalleled customer service. The service was fast, courteous, and thorough

- James Harris

DEAR SIR, A FRIEND RECOMMENDED YOUR COMPANY. I HAD AN APT THE TECT, CALLED WHEN HE WAS ON HIS WAY TO MY HOME. HE WAS VERY POLITE AND EXPLAINED THE REPAIR TO ME AND HOW TO WORK THE GARAGE DOOR. I ENJOYED HAVING HIM DO MY REPAIR, I WOULD RECOMMEND HIM HIGHLY.

- Ann Bertini

I called today and someone was able to come that afternoon. The technician was knowledgeable, very professional and helpful. I will absolutely use Precision services again, and highly recommend them.

- Valerie Lindley

I called to schedule a repair. The office staff was kind and proficient. Within a couple of hours a technician was on his way. He did a great job and had me back up and running in a short time. The tech was friendly but professional and very knowledgeable. He even reprogrammed my smartphone since I had gone from an android to iPhone. Based on my experience with this company, I would recommend them, their products and services.

- Patricia McMillan

Very pleased with the service we received from Precision! Bryan was very courteous and friendly. Will definitely recommend this company and use them in the future!

- Randolph Hurst

Great service and the professionalism of Nur was outstanding.

- Robert Bartee

Quick service and repair on a holiday weekend.

- Carles Webb

Knowledgeable, prompt, professional, courteous. Highly recommend!

- Morgans

Bryan Medina was wonderful. He was professional and polite and had problem resolved in a timely manner. It was a great experience and you are lucky to have him on your team.

- Maureen Dexter

Repeat customer

- Jim Munnell

On time. Great service. Very professional.

- Isaiah Watkins

Very professional and quickly done. Thank you.

- CAROLYN MARR

Have used precision in the past have always been very pleased with quality of service this time was the same

- Randy Smathers

Marlon came to our house on a Sunday and replaced springs, pulleys and rollers. His knowledge, work ethic and quality focus make him a real asset to the company.

- Linda Duggan

Quick response. Very helpful, courteous and professional.

- WILLIAM & YVETTE MCCLASKEY

The installers were fantastic! Both Jay Garcia and Greg Rambadadt came to the house on time and got to work, left no mess and were professional. The Customer Service and Houston office were unavailable for updates and I wouldn’t count on them for any type of follow up.

- Doug Sorrell

Nur did an excellent job identifying the issue with my garage door and providing a quick solution. He was very professional and answered all of my questions throughout the process. I would highly recommend Nur and the Precision Overhead Garage Door Service team.

- Luke Trahan

very satisfied with the work.

- Wayne Templeton