Don't remember his name. But technical performance was excellent, prompt, professional and addressed the problem exactly without trying to push other products that aren't needed.

- Margaret Jacobs

My garage door jammed on a loose rail connection and bent the rails outward beyond my ability to repair. Precision Garage Door sent Kris out, who was very knowledgable and professional, explained all my options, and made great recommendations. Initially, it looked like we would need to replace the vertical rails, which I agreed to, but after actually starting the work, Kris found that he was able to bend the original rails back into place and secure them safely. I did at his suggestion have the rollers replaced, as they were old, did not roll very smoothly, and were too short (the rollers slipping out caused part of the problem with the original jam). I was very impressed with his work, especially that he found and suggested a less expensive solution after I had already agreed to the more expensive one. They may have gotten a bigger windfall the first way, but the second way they gained a customer for life.

- Robert Mettetal

Kris did an excellent job of explaining all of the mechanisms in the entire unit and fixed the problem quickly, as well as showing me how and where to lubricate all hinges. I will definitely ask for him if any future problems. I also asked about replacements for both the motor and door itself. He sent an email showing options, and my husband and I will be considering these in the next few months.

- Susan Moran

My technician (Waddington) is not on your list. However, he did a great job. I will ask for him the next time I need work on my door.

- Graham Cartwright

Dave was very professional and took the time to explain my options. He did a very thorough evaluation of the system and explained it's condition and potential weaknesses. I am pleased with his service and the installation of my new unit.

- Janet Sampson

Our Technician, David, arrived when he said he would (on a Sunday, no less!), diagnosed the problem and had it solved in less than an hour. Friendly, courteous and professional. He also noticed some preventative measures that could save us a breakdown in the future. I wish all companies and service persons could be this good. Thank you!

- Dave Steitz

Dave was on time, quick & polite. Work well done.

- Sherron Wallace Southworth

Fast Good work. On Time

- Thomas SULLIVAN

Quick clean and on time great service excellent pricing for the different packages.

- Rodney Littleton

Aweri Keme was amazing! Thank you Aweri for your excellent service.

- Laura Renaud

Outstanding service-helpful, offered additional info on MyQ app.

- Stephanie Rudd

James is a very professional, friendly service technician. Our job was done efficiently and meets all our expectations. We appreciate all the information James provided and the comparisons of the different openers. Our Precision garage door was installed 2 years ago and now a Precision opener installed and I must say we are very pleased with the craftsmanship and service. We also appreciate how quickly we received a response to our message. We will definitely recommend Precision Door Service to other friends.

- John Haneiko

Great service from kristopher Rodriguez

- Gloria Moreno

He did a great job of informing me of and installing the type of hardware I would need when I decide to have an automatic door opener installed which I plan on doing within the next year.

- Tom Trigalet

Two new garage doors were installed on Dec 8 by Jay Garcia. Everything was working great when he left. Some how over the weekend one door could not open or close from my car. The office set up Kris to reprogram my car.. the job before me took longer than expected. Kris call several times to keep me informed. Upon arrival he checked the complete system before starting to program my car. After programming my car everything work great again. By calling to keep me informed on his time table really made me feel good. Great service and great tech's.

- Darrell g Broussard

I would tell others to NEVER use Precision Door Service! I learned a hard lesson by using your services the first time in October. I should have gotten a second opinion, but I was sick with bronchitis and just wanted the door problem fixed. I now understand that your technicians work at least partly on a commission basis. Thank goodness, I didn't choose the other two options that were offered to me for repairs. After getting a second opinion, it appears that the main problem was with the garage door motor, NOT the door, so I basically spent, unnecessarily, almost $700. I was "at your mercy," just as it is when women bring our cars in for repairs. So, all that to say, I am VERY displeased with the work that was done in October by Jeremy Wright. I think he did unnecessary repairs, rather than looking more closely at the motor and simply replacing it. I will suggest to anyone that they NEVER use Precision Doors. What a rip off!!!!!!! Thanks for nothing.

- Vicki Barnhill

KRIS WAS VERY NICE AND HE KNEW WHAT HIS WAS DOING. TOOK HIM NO TIME TO INSPECT THE DOOR AND LET ME KNOW WHAT WAS NEEDED TO GET IT WORKING ONCE AGAIN. HE GAVE A COUPLE OF OPTIONS ON THE REPAIR. KRIS ALSO LET ME KNOW WHAT I SHOULD KEEP AN EYE ON AND A FEW TIPS ON MAINTENANCE ON IT. IF AND WHEN I EVER NEED WORK ON THE GARAGE DOOR I WILL CALL AGAIN.

- DAVID HICKMAN

James was prompt and very professional. We would recommend him to any others who may need service.

- Joseph Cunningham

18807 River Meadows Road Thanks to Kris for doing a great job replacing our old garage door opener with a new and updated one. I would recommend him to anyone.

- Herschel Ruffin

Very courteous, arrived early, professional in every way. Completed work satisfactorily. Promised to send invoice to email address above.

- Bob Brinkman

He was very efficient @ great!!!!!!!

- Deborah Bryant

Excellent, a friendly and very personable guy who guided me through everything he was going to do . He was efficient and very professional and really understood his product.

- Peter Whiteford

James provided exceptional customer service in our experience. He called prior to coming to our home to let us know the approximate time, listened to our explanation of the issue we were having, then gave us a detailed quote of the work that could be performed, along with the options we had for the repair. Once we chose the amount of work we wanted, James and Andrew told us how long it would take, and completed the job in that amount of time. We were very pleased with the work they did, and will use Precision again in the future.

- Charles & Susan Ashy

Very knowledgeable and easy to communicate with.

- John Khoury

Very Professional and gentle. He suggested me another type of Garage Door (Insulated) because I was complaining with the actual.

- Carlos Anzziani

Technician was very efficient, and his experience showed with the ease of installation. David was informative and easy to understand when the problems were discussed. He was very professional, polite and friendly and cleaned up debris upon completion of the installation. It's only been one day, but satisfied with the product received... Maybe luck but receiving same day service is something rarely received, and was appreciated. I will do business again with Precision Door when needed and recommend to friends and neighbors.

- Ralph Alvarez

Sam arrived within the time window. He was polite and friendly. He explained what he was going to do and got right to work. He had us test the new door and check the workmanship. He was done in less than two hours including cleanup. Very satisfied and highly recommend Precision Door Service.

- Keith Pikett

18141 Bal Harbour DR.: James did a Great Job. Very Professional. Explained Everything. James is a True Asset to Your Company. We are Very Happy!!!!

- C. Brown

Excellent service and very knowledgeable.

- Fred Ng

The Precision Door Customer Service group got me out of a nasty situation; we came home after dinner last night, opened the garage door and parked our brand new car inside. Pushed the door again to close the garage door and a huge bang made it clear that something was wrong - the door hung crooked and halfway closed, while the track was ripped out of the wall. They promised a technician around eleven and Sam showed up, did a remarkable job of getting the door closed, but he couldn't repair it till next day when John showed up who did the impossible, he straightened the track, bolted it back to the wall, replaced one roller that we could never find and did a fantastic job of repair in a short time. The only sour note of course was the sizeable charge for an Emergency Call, but I would not have left my garage door hang half open with my new car and basically the house wide open, so I rather be safe than sorry. Again both Sam who came to the early rescue and John who did a fantastic repair job are to be recommended as the "A-Team" of Precision. If you ever have a need for expert garage door repair or install - Precision Door -Thank You.

- Henny van Dijk