James Craft was very detailed in explaining the process for an extensive repair of both garage door openers; springs; rollers, etc. He was very professional and personable. The technician working with him (Brian Medina, who was in training) was also very professional. Excellent service!

- Bernadette Dobias

I have waited a month to reply and the door is still operating better than Trump's well oiled machine. James is a great salesman and a better technician. He sold me on your company when I talked with him as he was working on another house in my neighborhood and did a great job in getting a tired door/opener back in near new shape. Thanks.

- Quentin Spradling

Jeremy explained the options, I elected to replace belt on opener, Jeremy ordered direct from Manufacturer

- Phil McEvers

This tech is the most knowledgeable and respectful tech i have ever been around. if he doesnt get tech of the year award, there is something wrong in your company. He has his work down to a tee, he works in a precision mode while hes working. I would let this man come to my house for dinner and conversation anytime. Pls award him anything you can.

- Paul Sarraf

No

- Richard Helmerson

Dave told me that the invoice would include the date and time for the repair. This did not happen. So I have paid $700 but have no recorded date for doing the work. This is not a good thing for me.

- Dan Singer

James was an excellent service technician. James was very expert, skilled, professional, polite, courteous; and did great job making my garage door great again!

- David Edwards

Very knowledgeable, professional and polite. Did a great job.

- Shirley Tubbs

Well so far courteous and professional.

- Keith Johnson

Kris did a terrific job. He installed a state of the art new garage door opener. The price was reasonable. The installation went very smooth and Kris explained everything real well to my optimal satisfaction. I was very pleased with the Company and especially with Kris Rodriguez. He deserves a raise !!

- Jim Garcia

Don't remember his name. But technical performance was excellent, prompt, professional and addressed the problem exactly without trying to push other products that aren't needed.

- Margaret Jacobs

My garage door jammed on a loose rail connection and bent the rails outward beyond my ability to repair. Precision Garage Door sent Kris out, who was very knowledgable and professional, explained all my options, and made great recommendations. Initially, it looked like we would need to replace the vertical rails, which I agreed to, but after actually starting the work, Kris found that he was able to bend the original rails back into place and secure them safely. I did at his suggestion have the rollers replaced, as they were old, did not roll very smoothly, and were too short (the rollers slipping out caused part of the problem with the original jam). I was very impressed with his work, especially that he found and suggested a less expensive solution after I had already agreed to the more expensive one. They may have gotten a bigger windfall the first way, but the second way they gained a customer for life.

- Robert Mettetal

Kris did an excellent job of explaining all of the mechanisms in the entire unit and fixed the problem quickly, as well as showing me how and where to lubricate all hinges. I will definitely ask for him if any future problems. I also asked about replacements for both the motor and door itself. He sent an email showing options, and my husband and I will be considering these in the next few months.

- Susan Moran

My technician (Waddington) is not on your list. However, he did a great job. I will ask for him the next time I need work on my door.

- Graham Cartwright

Dave was very professional and took the time to explain my options. He did a very thorough evaluation of the system and explained it's condition and potential weaknesses. I am pleased with his service and the installation of my new unit.

- Janet Sampson

Our Technician, David, arrived when he said he would (on a Sunday, no less!), diagnosed the problem and had it solved in less than an hour. Friendly, courteous and professional. He also noticed some preventative measures that could save us a breakdown in the future. I wish all companies and service persons could be this good. Thank you!

- Dave Steitz

Dave was on time, quick & polite. Work well done.

- Sherron Wallace Southworth

Fast Good work. On Time

- Thomas SULLIVAN

Quick clean and on time great service excellent pricing for the different packages.

- Rodney Littleton

Aweri Keme was amazing! Thank you Aweri for your excellent service.

- Laura Renaud

Outstanding service-helpful, offered additional info on MyQ app.

- Stephanie Rudd

James is a very professional, friendly service technician. Our job was done efficiently and meets all our expectations. We appreciate all the information James provided and the comparisons of the different openers. Our Precision garage door was installed 2 years ago and now a Precision opener installed and I must say we are very pleased with the craftsmanship and service. We also appreciate how quickly we received a response to our message. We will definitely recommend Precision Door Service to other friends.

- John Haneiko

Great service from kristopher Rodriguez

- Gloria Moreno

He did a great job of informing me of and installing the type of hardware I would need when I decide to have an automatic door opener installed which I plan on doing within the next year.

- Tom Trigalet

Two new garage doors were installed on Dec 8 by Jay Garcia. Everything was working great when he left. Some how over the weekend one door could not open or close from my car. The office set up Kris to reprogram my car.. the job before me took longer than expected. Kris call several times to keep me informed. Upon arrival he checked the complete system before starting to program my car. After programming my car everything work great again. By calling to keep me informed on his time table really made me feel good. Great service and great tech's.

- Darrell g Broussard

I would tell others to NEVER use Precision Door Service! I learned a hard lesson by using your services the first time in October. I should have gotten a second opinion, but I was sick with bronchitis and just wanted the door problem fixed. I now understand that your technicians work at least partly on a commission basis. Thank goodness, I didn't choose the other two options that were offered to me for repairs. After getting a second opinion, it appears that the main problem was with the garage door motor, NOT the door, so I basically spent, unnecessarily, almost $700. I was "at your mercy," just as it is when women bring our cars in for repairs. So, all that to say, I am VERY displeased with the work that was done in October by Jeremy Wright. I think he did unnecessary repairs, rather than looking more closely at the motor and simply replacing it. I will suggest to anyone that they NEVER use Precision Doors. What a rip off!!!!!!! Thanks for nothing.

- Vicki Barnhill

KRIS WAS VERY NICE AND HE KNEW WHAT HIS WAS DOING. TOOK HIM NO TIME TO INSPECT THE DOOR AND LET ME KNOW WHAT WAS NEEDED TO GET IT WORKING ONCE AGAIN. HE GAVE A COUPLE OF OPTIONS ON THE REPAIR. KRIS ALSO LET ME KNOW WHAT I SHOULD KEEP AN EYE ON AND A FEW TIPS ON MAINTENANCE ON IT. IF AND WHEN I EVER NEED WORK ON THE GARAGE DOOR I WILL CALL AGAIN.

- DAVID HICKMAN

James was prompt and very professional. We would recommend him to any others who may need service.

- Joseph Cunningham

18807 River Meadows Road Thanks to Kris for doing a great job replacing our old garage door opener with a new and updated one. I would recommend him to anyone.

- Herschel Ruffin

Very courteous, arrived early, professional in every way. Completed work satisfactorily. Promised to send invoice to email address above.

- Bob Brinkman