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Our experience with Precision Garage Door of Houston, and Jeremy was exceptional. Five stars all around! Contacted Precision Garage Door via their website around Midnight on Saturday. I was not expecting a response until the work day on Monday. To my surprise I received a response via email from a live representative stating due to the late hour they did not want to contact me via phone but had availability the next morning and to respond via email or call them to setup an appointment. I called the next morning and chose from a number of time windows for a technician to come to our home. The technician called approximately an hour ahead of the scheduled window to confirm they would be there on time. Jeremy arrived on time and was very pleasant. He explained why our current door opener failed and advised us on what he could do to prevent another failure. We decided to replace everything that he recommended because we trusted him based on his presentation, reasoning, and that he would take 2-3 hours to make sure everything was functioning at 100% before he left. Jeremy completed his work diligently, and kept his work area clean. He explained the features of our new opener, and how to maintain our garage door hardware when he completed his work. He provided us with all the manuals, warranty cards, door openers, etc. and said to call him if we had any questions or needed him to help us with any issues with programming our cars to the new garage door opener.

- Andrew Haley

Incredible service and very knowledgable! Fixed our problem quickly and gave great recommendations and instruction! Will sure use again if we have problems!

- Cathy Ducote

Excellent and thorough. Thank you.

- David Bernard

Excellent customer service, prompt and professional. Fixed and serviced both units at a reasonable cost and in a timely manner. Same day service, expert diagnostic done with the most quiet operations afterwards! 5 Star recommendation to anyone wishing for a honest garage door service company!! Thank you Jeremy W for ur excellent work!

- Benjamin Oei

He called when he was running a few minutes behind (but was well within the window that was scheduled). He arrived, assessed the problem, remedied the problem and offered suggestions for preventative maintenance. Jeremy was friendly and knowledgeable and extremely professional. I was extremely pleased with the whole process from start to finish. I messed up the door about 7:00 AM and it was fixed before noon.

- Kati Jones

Jeremy was professional and kind. He seemed sincere and was very knowledgeable. I highly recommend him!

- Mark Lehman

Very professional, converse well to the customer, very patience and polite. He is also well committed to the time he promised. This kind of employee will help your business to success. Ramon

- Ramon Paguio

Jeremy Wright is an excellent technician with a very good customer orientation. He was very precise about the maintenance service. Jeremy is a very technically competent professional

- Raymond Chong

OUTSTANDING young man and technician. Looked over my problem thoroughly and gave me various options to choose from. Jacob is very detailed and represents your company to the highest quality! VERY POSITIVE ATTITUDE towards the customer! Because of him, I will always recommend your company. Also,thanks Amanda for working me on the repairin such short notice. You're wonderful!

- Patrick Bowker

Excellent service, very professional, and knowledgeable.

- Sharon Palmer

James was very competent and efficient in repairing my garage door. It is now working quietly and smoothly just like a brand new door. I would be happy to recommend your company and technician to my family and friends.

- Linda Wilcox

Frank is a very good technician and personable individual. After installing a new garage opener, he took the time to clean up his mess and sweep the garage floor. I would recommend Frank and Precision to anyone.

- Joe Workman

I would definitely recommend Precision. Pricey, but yes, I would recommend. Frank was great. Professional, knowledgeable, friendly, precise. He made my door like new. Kodos!

- Brenda Munson

He was very knowledgeable, so I understood what the problem was. I would give him an excellent recommendation.

- Morris Waxler

Excellent service delivered timely (same-day )as promised. Technicans friendly professional and knowledgeable

- Linda Robinson

I don't remember the name of the guy who came with James

- Kim Le

Very knowledgeable and completely answered all our questions.

- Michelle Sawyer

Very professional did a great job

- Phyllis Lynch

While he was extremely nice and the installation went fairly quickly, this was the second time around. The doors that were installed the first time were not the right product. This time he has the right product but when it came time to install the trim he was unable to complete the task. Apparently the technicians do not have nail guns and since my trim is hardy plank he had no way to attach the garage door vinyl trim. There is a fairly large gap at the edged of the door that Jay explained was because of the sheetrock and there was not much he could do about it? It seems pointless now to have insulated doors when there is such a large gap.

- Mary Jean McArthur

Both James & Ryan were both very polite and professional, and completed the job in a timely manner. He also explained everything he was doing in detail. Thank you, Judith Farris

- judith farris

He was great. I would use him again and would recommend him to others.

- Joe Vinson

James and Julian did an excellent job. James clearly explained all options in dealing with a dead motor, old belts, very old bearings. I elected to do the "Best" repair. They completed it in the time they indicated in a hot garage (over 90 degrees) facing west in late afternoon. They were friendly and courteous throughout. I would definitely recommend your company based on their efforts. Thanks!

- Wendy Erlich

Great job! Jay and Donald were awesome!

- Michelle Sawyer

Excellent service. Everything well explained.

- Mary Ann Martin

VERY EFFECIENT

- JLORETTA SCHILLACI

James did excellent work and I would reccomend him highly to anyone needing a repair. He was upfront on costs and finished the repair in a timely manner. Also, this work was done on a Sunday which really helped me with my work schedule. Ask for James, he's a great tech.

- Joe Patterson

Excellent service, fast, courteous and prompt. I really appreciate James fast work. Very professional and courteous.

- Rosemary Schwalm

Excellent work; on time; very courteous; completely satisfied.

- Linda Bryan

david was quick, courteous and helpful!

- Cynthia Luke

Great service

- Tom Mcfatridge