My technician, Shane Ince, was exceptional. He was professional and extremely competent. The repair was diagnosed and a detailed explanation was given as to what was needed to repair the door. In less than 2 hours the repair was completed. This Company has great customer service and I highly recommend them.

- Wendy Ball

Very professional and knowledge about the garage door. Had all the parts I needed. He also relined the door for ease of operation and quieter than before. He did do all the cars and other senders. This is the third time I have use Precision Doors and will do it again if needed.

- JOHN LAURY

I’ve heard good things from local community members + Precision comes highly recommended by 740 ktrh. My garage busted last night late and I knew I needed to get it fixed quick in order to get our cars out this morning. I made an appointment between 10 and 2 and Shayne reached out first thing this morning and mentioned he was going to prioritize us because of the stuck vehicles and arrived first thing this morning. He was honest, very knowledgeable and did what he said he was going to do for the amount he said he would do it, with quality parts and no gimmicks. I would recommend Precision Garage door repair to anyone who is looking for honest, quality garage door service from a highly technically trained individuals who prioritize the customer above all else.

- Joe Sheeren

Shane did a great job helping fix my garage door issue. He was very professional and great to talk with. He explained what was wrong and gave me options on what can be done to fix it. His knowledge, patience, and skills showed how great of an employee he and the comapny are. I will definitely be going to precision garage door services whenever I have issues in the future and recommending them to my friends and family.

- Jay Quiroga

We used this company in San Antonio and now twice in Sugar Land. They are the kindest and most respectful people!! Shane did an outstanding job installing one new garage door opener and replacing the rollers on the garage doors. It is so much quieter!!! He walked me through all the features and programmed all of our cars to work with the garage door and even our home/driveway gate! I cannot recommend this company enough. Thank you Shane!

- Monica Pipes

Shane repaired and serviced my garage door yesterday, April 12, 2025. He is knowledgeable, experienced, thorough, efficient, and polite and rates 5 + Stars in all categories !

- Tony Cheramie

My super old garage door opener had stopped functioning and so I wasn’t sure if it could be repaired or if I would need to replace it. When Shane arrived at my house, he examined the unit and explained to me how it was not repairable and that I would need a new one. He also took the time to show and explain to me how the operation of both doors could be improved. He completed the install in about 2 hrs and did a great job, showing me how the new system works and programming the remotes for me. Thank you so much to Precision and Shane for their wonderful and professional service!

- Jenny Lounsbury

Shane did an excellent job. Explained everything and completed the job quickly.

- Martin Keefer

Very helpful and informative, did a great job on replacing spring and explained all to me. Very up beat guy.

- Faustino Garza

They responded by letting me know they could come today and... get this... they have a fully-loaded truck which makes them able to resolve your problem TODAY if you agree. Shane showed up earlier than I expected, was professional, friendly, knowledgeable, and helpful. He, in fact, had done repairs on my garage with the previous owner and recalled the work he had done and what I should do as the new owner. The work was done professionally and it was such a joy. Shane even programmed my car to open the garage doors. I'm so glad I called them, I have a 7 year warranty on work done, so this was a no-brainer.

- Laura Mildon

Great Guy! Worked with me, explained everything, work done in 1 hr and did a great job. Thanks Shane

- Kimberly Swartz

Shane was wonderful! He was prompt, friendly, knowledgeable and very professional. I will definitely use Precision Door for any future garage door needs!

- Jodi Bieniek

Thank you Shane I. for being very thorough and friendly. Shane was outstanding in the way he found the exact problem with our garage door and explained all the options for the repairs. Shane has an amazing personality and is the most kind service person I could have asked for. I look forward to the future work he will do for us.

- Walter Miller-Thompkins

It was Profesional and he fix the problem fast and easy Thank you

- Mateo Posea

Great customer service by Shane. He showed up at the time he said he would and also explained how the repair would be. I will definitely recommend Precision Garage Door Houston to my friends and family.

- Andres Garcia

Shane Ince did a great job replacing my broken garage door spring, he also told the time to make sure everything work.

- Jimmie Gerich

Shane was awesome. He was very professional and was extremely helpful in getting on the website. I would recommend you to anyone. Definitely a good experience .

- Benjamin Bryant

Glad I picked Precision Door to fix my garage door. The young man that fix the door was very courteous and professional, his name was Shane Ince. He found the problem right away and fix very quickly. I will recommend, Precision Door to anybody that need service for garage door repair. Thank you.

- Donaciano Garcia

I cannot believe the difference it makes when working with someone who truly knows what they are doing, who has the patience to answer all of my questions and complete the work quickly and efficiently. Well done, Shane, for making my day with the repair of my garage door. A big thank you to you and Andrew, great teamwork fixing a problem that another contractor failed to fix. I'm telling all my friends about the special service I received from Precision Door.

- Charles Pennell

Could not ask for more professional service. Shane was extremely polite and knowledgeable. I wish all service technicians and companies had the same work ethics as Shane I and Precision. Thank you.

- Bill Rich

Great job! Very efficient, knowledgeable, and friendly.

- William Munson

Here's an updated review with your added details: "I had a great experience with my garage install, thanks to Shane. He arrived on time, walked me through everything before starting, and was extremely professional throughout the process. The work was done neatly, and he made sure to leave the area spotless once he finished. After the job was completed, Shane took the time to go over everything again to ensure I was satisfied. My garage went from a loud creaking mess to a silent, efficient working door. Highly recommend!"

- B

Shane texted me to give a ETA, which I appreciated. He then explained the problem and the fix, including the cost. He finished earlier than expected and was a delight to work with!

- Dave Jantzen

Shane did an excellent job and explained everything in detail. Great job totally customer focused. John

- John & Debbie O’Shea

Very happy with the service. Shane was professional and personable. He didn’t try to up sell me which I really appreciated. He solved my problem quickly and efficiently. I will certainly call PGD if I have any other issues.

- Donna Flanery

I had my garage door repaired today by an excellent and courteous technician I have ever worked with. His name is Shane Ince and he is a great representative for the company. Service was done very fast with only one phone call. I highly recommend Precision Garage Door service.

- Olga Rubio

Shane was extremely professional and replaced my garage door motor within 20 minutes. He also looked the time to setup my new clickers and the MyQ app on my phone. Great job!

- Albert GREEN

Repairman was on time, very polite and was able to fix the problem with my garage door with no problems. I’ve used other companies in the past, Precision and their techs are by far the best. Thank you!

- Ann W.

Shane did a great job fixing my garage door. He was timely, courteous and knowledgable!

- Chelsea Green

As in the past, Shane was excellent in performing my repair project. He was very thorough in his explanation of repair needs and performed his work in a timely manner.

- Jeffery Wientjes