Professional, courteous and efficient

- Suzanne Miller

Courteous, Polite, competent, diligent, excellent attitude and skills.

- Edward Smith

Donald was courteous and patient and seemed knowledgeable. However, I want to mention the following: 1. He showed up to my house quickly but I was surprised when he got there. I told him I thought he would call first and he told me he tried twice. He had called my cell phone even though I told the lady who took my call to have the technician call my home number first. The confirmation e-mail has my home number on it. 2. I had asked him to show me where the rolling code button on the motor was so that I could program my car remote and he pointed to a small button on the back of the unit. But when I programmed my car, I discovered that this garage door opener does not have a rolling code. I am disappointed with that since I believe, from a security standpoint, the lack of a rolling code increases the possibility that someone can access our door. 3. After Donald left, I realized that the light was not working on the motor. I assume that it needs a bulb (I hope that is all that is needed), but I thought I was done with having to fool with the garage door for a while. Now I have to get the right bulb and get the ladder, etc. Not a big deal, but it would have been nice to put in the bulb while he was there (perhaps using the bulb from my old motor).

- J. M. Malek

I called Precision to check out the garage door openers at my parents home (Jesse & Allene Wilson). David Pope called, said he would be our technician, and gave the time to expect him. He was very patient with my father as he reviewed the situation and explained thoroughly our options. David was very knowledgeable, efficient, and he did an awesome job. I would highly recommend David to anyone needing repairs and I will definitely call again when I need to replace the openers at my home. Christie Wilson Glasco

- Jesse Wilson

Yes!

- Myrtle Haskett

Excellent job and customer service. He went the extra mile to make sure the job was done correctly.

- Steve Muraco

James has been to my house on more than one occasion and provide excellent service. This was due to a flood and he was very accommodating to my schedule and did a great job. Even met my neighbor and will do repair for him as well.

- Barry Sherman

What a great guy! Perfect attitude. Should be your next foreman...

- ken monaldi

Jeremy was excellent. He explained everything to my wife and myself.. Yes I would tell everyone to ask for Jeremy and use yawl services.

- MIke Strickler

I am very satisfied with the technician's assessment of the garage door issue, his explanation of the work to be performed and the quick repair. I will call Precision again next time I have a garage door issue and will request James.

- Johanne Gatto

David Pope was great as he was the first time he came. I am a very pleased customer.

- Sandra McHone

David is professional, nice, kmowledgeable

- neal witty

Great service

- Tom Mcfatridge

Great! David Pope is a dedicated and skilled Technician. He replaced overhead door spring broken, rollers, torsion cable, Drums, and center bearings that make the Garage Door moving good. In addition, David was so nice and showed me how to maintenance and lubricate the garage door. Everything very perfect. Many thanks for David's dedicated service. Hoa Phan

- Hoa Phan

Excellent, professional, courteous and fast. Couldn't be more satisfied

- Nelson Bacalao

James called me about two hours before my appointment to confirm that he was coming out & that we were still on for the appointment. He also let me know that his first appointment had run long, so that I wouldn't just be sitting here 7 waiting for his arrival. I appreciated so, so I was able to get my grocery shopping done. Then, when he was headed here, he called me again to tell me that he was stuck in a big traffic jam on I-45 South. I logged onto the Houston Transtar web site to pinpoint what the traffic problem was being caused by, and how long he could expect to be stuck in it. He got here not too long after that, and we went over the condition of our garage door, and what my repair options were. That also included how much it would cost for each item, and how long he estimated that the job(s) would take. We settled on new springs, a new rod, and new bearings. The job was completed when he said it would be, and it was done perfectly. Our garage door works excellently now, and it goes up and down seamlessly and very, very quietly. This has increased our peace of mind tremendously. James is an outstanding technician, and both my wife and myself not only trust his work, we want him to do all of the future work on our planned garage door upgrades. Thanks! Steve & Amy Holmes Dickinson, Texas 77539

- Steve Holmes

David and Jay They called me before coming out to my house as the email stated and both guys (David and Jay) did a great job, very clean, there was no hidden cost and the door looks awesome. Thank you so much... Charles Fritz

- charles fritz

Donald was very professional, courteous and knowledgeable. I was very pleased with the results of the service call.

- Becky Metcalf

James did an excellent job of repairing my garage door. He had to replace several parts, explained and showed me all that needed to be done and made the repairs efficiently. He worked very hard and the results were amazing! He was extremely polite and positive and listened to all of my concerns. I am very pleased with the service and the garage door works perfectly...better than ever. Thank you, James and Precision Door, for the great service!

- Suzanne Jones

No

- Robert Webster

He was courteous and attentive to what he was doing. Very dedicated and tried everything he knew to do to get the job done.

- Dorothy Bartkowiak

Jeremy was very helpful and fixed the door for temporary use until we find out further plan with the replacement. I highly appreciate his help and good tips he gave. Will definitely work with Precision.

- Namig Khochberov

Honest and professional installation of a garage door opener. Jeremy did a excellent job

- joseph Brass

Jeremy was prompt, explained his findings clearly and offered my choice of three options for the current repair. Once the repairs were completed, he showed me that they had been done and demonstrated how the door works after the repairs. Besides doing the safety check, he replaced the rollers and cable and lubricated the door hardware and track. I am totally pleased and will certainly use your company, and Jeremy, if possible.

- Phylis Green

Very professional and friendly. Gave me multiple options for repair to work with my budget and needs. Very conscious about making sure nothing was damaged and gave me advice for ensuring the door would remain in good working order. It was great having such good service on a Sunday afternoon!

- Adam Johnson

Yes, Jeremy Wright did a great job of evaluating and explaining the situation, and then made recommendations. It is easier to make decisions; when you are made aware of what needs to be done and why it is needed; and what are your options. Thanks! Nelly Gonzales

- Nelly Gonzales

The sales person by the name Titan Keme, oh my God, this man was professional, friendly, courteous. He took his time to explain the work am getting done, the tools, the companies workmanship. What a great experience. I was sold.

- David Jones

I have no complaints. In fact my husband and I are highly satisfied with our new door opener; it is silent, comes with the outside panel.and the price was reasonable. The technicians arrived on time and worked fast, after explaining about my options in detail in a clear and polite manner.

- Claudia Metcalf

Patrick did a great job. He arrived promptly, went right to work, & explained everything very well. I was very satisfied with his customer service. My only complaint is that the price seems a little high.

- Jim Cooper

Jeremy and Kurt called before they came to let me know they were running a bit behind. Once they arrived they accessed the doors, gave us several repair/replacement options and were able to do the work at that time. Both techs seemed very knowledgeable about the products and the installation of several new parts to get our outdated door in excellent working order. They were both very patient in showing us the new system and how to work it.

- Sheryl Gardner