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Read what people are saying
about Precision Garage Door in:

Katy Area, TX

Precision Garage Door of Houston
has received 93 reviews, averaging 4.88 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 10/16/2024
Other
Fulshear, TX
Review:

I have used Precision previously and was very pleased with the service. Today I had the bottom seals replaced on both doors. The work was done quickly and professionally. I was very pleased with the end result. Response time from Precision Garage Door is exceptional.

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Tristan S Service Provided:
Other

Technicians: Tristan S
Review:

Easy to schedule my repair, friendly efficient technician and reasonable pricing.

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Andrew K Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Andrew K
Review:

Bryan and Triston were friendly and professional. Bryan did a thorough estimate of the repair needed with three options. The repair was completed in a couple of hours and has performed without problem.

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Bryan M Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Bryan M
Review:

The Technician (Bryan Medina) came out very quickly. I had several problems with my garage door & opener. Bryan installed a new Belt drive system and replaced the Springs and other hardware. He made sure he balanced the door perfectly. Installed new outside keypad and inside controller. He setup the MyQ app and connected it to WiFi. A very good job! The website was very informative and well designed too. I got lots of good information on the different options I had.

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Bryan M Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Bryan M
Review:

Andrew was on time, personable and knowledgable. He diagnosed and fixed the problem fast. Would highly recommend.

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Andrew K Service Provided:
Garage Door Repair

Technicians: Andrew K
Review:

Bryan replaced the broken torsion spring and associated parts, straightened the rails and replaced the rollers. Garage door now purrs like a kitten! He was very timely, professional and friendly, and did a great job. He walked me through the inspection, was very patient with my questions, and provided me repair options. He also checked and adjusted the sensors. I highly recommend Bryan personally and Precision Door overall for their very prompt return call, ease to make an appointment and timely and professional service. Mike

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Bryan M Service Provided:
Broken Garage Door Spring Repair

Technicians: Bryan M
Review:

James Craft & David did an excellent job on the installation of my garage door opener. Identified options to make my door stronger which I greatly appreciated. Outstanding customer service experience!

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James C Service Provided:
Garage Door Opener Install

Technicians: James C
Review:

very satisfied with the work.

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Bryan M Service Provided:
Garage Door Opener Install

Technicians: Bryan M
Review:

James C. was a delight to do business with! Prompt, knowledgable, and very comfortable to work with.

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James C Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: James C
Review:

Nice job, fast with quality.

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James C Service Provided:
Garage Door Repair

Technicians: James C
Review:

Bryan was the most polite, professional person. If I could have a son I would hope he would be just like him. He was punctual and explained everything in a way I could understand. PRECISION is the company to call for your garage door needs.

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Bryan M Service Provided:
Broken Garage Door Spring Repair

Technicians: Bryan M
Review:

My technician was Andrew and he was fantastic. He was on time for our appointments and very clear in educating us about our needs,. The workmanship was great and he even helped us set up out doors with our cars including a door that was not one he was working on. Very friendly and overall we are very pleased

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Andrew K Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Andrew K
Review:

Very professional and excellent service

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James C Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: James C
1 2 3 4 5
Date: 09/07/2022
Other
Katy, TX
Review:

Precision had replaced our old garage door system 3 years ago. They were so prompt and courteous. Loved James Craft who took the time to explain what was wrong. Will definitely use them again.

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James C Service Provided:
Other

Technicians: James C
1 2 3 4 5
Date: 08/31/2022
Other
Katy, TX
Review:

Great service

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James C Service Provided:
Other

Technicians: James C
Review:

A courteous company, dealt with a major problem, broken spring, promptly and efficiently. The technician told me what the problem was and what he was able to do. This will be be my go-to company going forward

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Jay G Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Installers: Jay G
Review:

The technician that came to my house was very polite and did the job on time and finished w/in 20-25 minutes. My only complaint was that I was charged $350 with no parts required to make the fix. I understand that driving to my house adds time onto his time, but still, $350. Way too expensive for his time. Jon Katy TX

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Service Provided:
Garage Door Repair

Review:

Saw the ad in the premier magazine card ant they were able to come out same day to fix my garage door The tech diagnosed problem fixed it and was very professional I am extremely happy and impressed with the service

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Bryan M Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technicians: Bryan M
Review:

Precision's product and Service Technicians were excellent. I give the Technicians a 5 star rating. The Houston office receives a 0 star rating. Telephone calls were not returned. Most emails were not answered. Once problems and errors occurred in ordering a replacement panel which caused a 13 month delay in getting the panel for my garage door, the Houston office struggled to provide accurate information or any information at all. At one point Precision promised to do the work for free due to all the delays and errors. It is a promise that was not kept much like the promise to return a simple phone call to get an update ETA delivery dates passed with no progress.

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Josue B Service Provided:
Garage Door Repair

Product:
Garage Doors

Technicians: Josue B
Review:

Very pleased, same day service, even when I called late on a Saturday afternoon. Will definitely use again.

-

Service Provided:
Garage Door Repair

Review:

Representative came to look at the problem and was able to fix it in less than an hour. Very professional, courteous, and answered all questions.

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Bryan M Service Provided:
Garage Door Repair

Technicians: Bryan M
Review:

I was really happy with their services , they where really prompt and did a excellent job !!! We will definitely use them again and highly recommend them as well ????

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Service Provided:
Garage Door Repair

Review:

Same day service, technician (Vincent) arrived within the 2-hour window. He spotted the problem right away and while working to replace the broken spring found a frayed cable that he brought to my attention. Charges were explained and authorization obtained before proceeding with repairs. After he left I had a question about the door and texted him asking for a call back. He called me back immediately. I was very happy overall with the service and would use the company again.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Our automatic garage door stopped working and we found your company on-line. We checked the BBB rating and the reviews, and called to schedule an appointment. Tyler contacted us to keep us aware of his arrival time. He was very professional, and completed the needed repairs in a timely manner.

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Service Provided:
Broken Garage Door Spring Repair

Review:

honestly think this is a scam business take the money and run no contact number for their main office just a call center that can only take a message never a call back even when I called to cancel the contract

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Bryan M Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Bryan M
Review:

Gene was wonderful, he called whe he was on his way to my home and arrived when scheduled. He installed the new opener as promised in an hour. Excellent service all around. Highly recommend.

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Service Provided:
Garage Door Opener Install

Review:

James came out and did a phenomenal job. He not only quoted me multiple options. He even stopped and called the manufacturers right there to try and get a specialty door to fit my repair time requirements. He also showed me why the door opener stopped functioning and gave me some garage door knowledge. I really appreciate the technician’s time and professionalism. The customer service was beyond fantastic and I would recommend this company and individual to anyone with garage door needs!

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James C Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: James C
Review:

Very pleased with Bryan. Received a call that he was on his way. Came out, had what he needed and made the necessary repairs. Also advised me of some other things that could be done, but didn’t have to be done at the moment. No pressure at all, so I had him make those repairs as well. Hopefully I won’t need repairs on doors in the future, but if I do, I’ll be a repeat customer.

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Bryan M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Bryan M
Review:

Our door broke in the middle of the power outage during the winter storm. We called and had someone out the next day. Not only did the technician fix our door and leave it in better condition than we have ever had it, he made sure I got into my van safely (parked in the icy driveway) and into the garage before he got into his vehicle to leave. He was a bright spot in a hard week.

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Andrew K Service Provided:
Garage Door Repair

Technicians: Andrew K
Review:

Andrew was fabulous. He was patient with "ALL" my questions and gave me many good options and suggestions. He replaced the broken spring that snapped during the polar vortex. He also sprayed the door with Precision lubricant spray making my door sound like new again. He made this unexpected expense less stressful as I felt he was honest and definitely skilled.

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Andrew K Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Andrew K
Next Page
Houston Area

(713) 943-0588

(713) 943-0588
Sugar Land Area

(281) 491-0649

(281) 491-0649
Channelview Area

(713) 266-4462

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League City / Galveston Area

(281) 373-1956

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The Woodlands Area

(281) 907-0743

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Tomball / Cypress Area

(281) 357-4098

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Pearland Area

(281) 940-6540

(281) 940-6540
Kingwood Area

(281) 373-1956

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Lake Jackson Area

(979) 318-2888

(979) 318-2888
Katy Area

(281) 817-8011

(281) 817-8011
Hardin Moss-Hill Area

(936) 622-2121

(936) 622-2121
Winnie / Bolivar Peninsula Area

(409) 761-1600

(409) 761-1600
Precision Garage Door of Houston
Office: (713) 292-2251
11875 W. Little York Road
Suite 401

Houston, TX 77041
Precision Garage Door of Pearland
Office: (281) 617-2235
2825 Miller Ranch Road
Suite 217

Pearland, TX 77584
Precision Garage Door Service of Sugar Land
Office: (281) 617-2415
202 Industrial Blvd
Ste 805

Sugar Land, TX 77478