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Gene Martin

Gene Martin
Installers
Reviews: 33
Average: 4.67 stars
Gene Martin has received 33 reviews, averaging 4.67 Stars:
1 2 3 4 5

Gene Martin's Bio:

1 2 3 4 5
Date: 10/01/2021
Other
Houston, TX
Review:

Serviced my Units for $300 and didn’t even help me set up MyQ. I find the price outrageous. Technician was friendly and personable but for 15 minutes of his time I’d expect that I can use the full range of features. And now im having to trudge up on a ladder to set up MyQ and it isn’t working because the unit is older.

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Service Provided:
Other

Review:

Needed service today. The technician, Gene, could not have been better!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

My experience with Precision Door Service has been outstanding from the first phone call to the installation. The technician that did the install was knowledgeable, professional and personable.

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Service Provided:
Garage Door Opener Install

Review:

Gene did a fabulous job, was at my house on time and explained my repairs.

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Service Provided:
Garage Door Opener Repair

Review:

I requested a door replacement and was told the delivery time would be 15 weeks. I will not be able to use this supplier for that reason.

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Service Provided:
Install Garage Doors

Review:

We had Gene as our technician and he explained in great detail what needed to be done in easy to understand terms. We were told that we needed a new spring for our double garage door. Gene was able to determine that our existing spring was fine and did not need to be replaced. I highly recommend Precision Door Service and Gene should you want an honest evaluation and fair pricing.

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Service Provided:
Garage Door Repair

Review:

Gene You’re very kind very honest help me in deciding what’s the best option for me as far as my garage door in repairs and replacement.

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Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

Gene was wonderful, he called whe he was on his way to my home and arrived when scheduled. He installed the new opener as promised in an hour. Excellent service all around. Highly recommend.

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Service Provided:
Garage Door Opener Install

Review:

This is the second time I’ve used Precision, and both trips were a great experience. Most recently Gene Martin came out to help when my garage door opener actually detached from the door. He was 45 minutes early for our appointment, was done in 20 minutes, and did a great job!

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Service Provided:
Garage Door Repair

Review:

First door purchase went perfect. Second two door purchases were a bloody nightmare. This company provides zero communication. Someone new must have bought them?? Do not do business with these folks, they do not communicate, return calls, or stick with their word.

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A Response from: Ray Smith

Mr. Hofmann, Your frustrations and concerns are heard. We appreciate you being a return customer and can assure you we do not do business as such. With unforeseen obstacles in manufacturing, unfortunately we are experiencing longer expected than lead times on special order doors. This has made it difficult to give an exact day of arrival to our valued customers. We look forward to installing your door as soon as it arrives.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Fast and excellent service. Gene had it all under control. I have been using them for quite some time now.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I was very please with your service and the price. Plus your technician was very courteous and did a great job.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Really great service.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Gene was terrific! We are very pleased with him and his work.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Second time using precision door service. Needed service for a broken garage door that decided to slide down while backing up, precision was able to get a tech out in an hour and had us up and running in no time on a weekend. Great service, quick and efficient! A happy repeat customer.

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Service Provided:
Garage Door Repair

Review:

I called Precision Garage Door at 10pm Friday night. The technician arrived at my house at 10:30am the next morning. I can't ask for any better service response than that. My garage door was back on track and working fine about 30 minutes after Gene arrived. I can't be any more satisfied than that! And you won't be either. Give them a go. It'll be the best call you'll make all day!

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Service Provided:
Garage Door Repair

Review:

My technician Gene was very professional and informative. Very good experience.

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Service Provided:
Garage Door Repair

Review:

Gene was extremely professional, got to my house earlier than expected and patiently waited for me to get home abc fix a fast professional job He was great

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Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

The approach to customer appointments, service/repairs is the Best in class from Precision Garage Door! Their people, process, and service were exceptional.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Gene was great. Came early, and professionally got the job done.

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Service Provided:
Garage Door Repair

Review:

A cable problem on our garage door happened on a Sunday as we were leaving to go out of town. We called Precision and were informed that someone would come right out. Gene, working for Precision, came and fixed the door. He did a great job and is very professional. He is a huge asset to the company. Hopefully he is well paid because he is outstanding and certainly worth it - and more.

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Service Provided:
Garage Door Opener Repair

Review:

Jean was very professional and thorough. Very much a people person. It was a pleasure meeting him and looking forward to working with him on this project.

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Service Provided:
Install Garage Doors

Review:

It was a quick response and prompt service. The handyman was friendly and knowledgeable. He performed the job in a little time, although this was a fix for what had been done previously. Also there should be one total charge instead of two seperate charges, the trip charge and the labor.

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Service Provided:
Garage Door Repair

Review:

I needed the garage repaired. It was done quickly and done well.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Our technician, Gene Martin, did a great job for us! Great personality and hard worker. He made sure the installation was perfect for us.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Love this company. Hate to spend the money but always feel great paying Precision. Service is outstanding!

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Service Provided:
Garage Door Repair

Review:

Gene was great. Knowledgeable, friendly and very professional with diagnosis and installation.

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Service Provided:
Install Garage Doors

Product:
Garage Door Opener

1 2 3 4 5
Date: 05/18/2020
Other
Richmond, TX
Review:

Gene Martin did a great job. I called Precision Garage Door Service on Saturday morning. Very courteous and professional person answered my call. Gene Martin came out a few hours after I called. He had to replace my garage door opener and motion censers. Lighting had damaged the control board and couldn't be fixed. My new garage door opener works great. Great Job Mr. Martin.

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Service Provided:
Other

Product:
Garage Door Opener

Review:

great service

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Called Precision Doors and they were able to come out the same day. Gene inspected the door / opener and professionally reviewed issues and necessary repairs without trying to up sell me. Really amazing, friendly and quality service. Would highly recommend Gene and Precision Doors...I’ll definitely call them should I need service in the future. Thanks!

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

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Suite 401

Houston, TX 77041
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