Charles Mincey

Charles Mincey
Technicians
Reviews: 20
Average: 4.35 stars
Charles Mincey has received 20 reviews, averaging 4.35 Stars:

Charles Mincey's Bio:

Hi, my name is Charles Mincey. I moved to Houston in June of 2019 from Long Beach, CA. I have been working with garage doors since 2016 and really enjoy the industry. In my free time I like playing basketball and have a baby girl who is my world! I look forward to working with you on your garage door.

Date: 12/04/2019
Other
Cypress, TX
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Waste of time. The tech came out to tell us the spring was broken and they couldn't fix it. I had already explained the spring was broken when I made the appointment. The woman who took the appointment indicated the technicians had parts and tools with them so they could perform repairs on the spot. The tech basically walked in, said spring is broken, can't fix it, call someone else, give me my $50 now. Total waste of time and money.

- Erik Montague

Service Provided:

Other


Date: 12/02/2019
Other
Freeport, TX
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Technician was very professional and helpful.

- Loren Paris

Service Provided:

Other


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Charles Mincey is flat out awesome and a great asset to the company. He went above and beyond to fix a very difficult garage door that had two very unique springs. He worked late the first day and then came back out first thing in the morning to finish the job once he picked up the two springs. Could not have asked for better service or even a better person to fix our garage.

- Greg Truex

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Charles Mincey was punctual, and called 30 minutes before arrival. He demonstrated a high level of professional knowledge, and was able to diagnose my garage door’s mechanical issue within minutes. Repair was efficient and effective. Mr. Mincey gets my best regards and highest recommendation.

- Jonathan Barber

Service Provided:

Garage Door Repair


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Tyler West did a great job installing a new door opener. He was also courteous and professional.

- John Kemp

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Your customer service is horrible!

- Tim Marshall

Service Provided:

Garage Door Repair


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Fast response, knowledgeable, courteous technician and reasonable prices. I couldn't be happier with the results.

- John Evanoff

Service Provided:

Garage Door Opener Repair


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

My issue was that my outdoor/remote keypad was no longer opening the garage door. I asked Precision's On-line chat to help diagnose the problem, but they are not technical and only offered to send a technician. When the technician came, he immediately started looking for a replacement keypad. I asked the tech if he was going to trouble shoot the issue before replacing the entire keypad. After checking, the 9V battery was dead and was the cause of the issue. I gave him a new 9V battery and the keypad worked fine. For something like this, I would expect a little bit of trouble shooting guidance over the phone versus having to have a tech come out and charge $75 to replace a battery. I was happy when Precision installed the opener and upgraded the garage door springs, rollers, etc. a few years back, but I was not happy with this service call.

- Kevin Broussard

Service Provided:

Garage Door Opener Repair


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

bbb rated ?

- Dennis Bowling

Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Great customer service. Charles Mincey went out of he way to explain everything in detail on why it broke and what exactly needed to be done. Safety was his main concern since we needed the two spring system so it wont land on a car or any person if it broke again. On time, polite, would recommend Charles to anyone needing service.

- Matt Smith

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Charles was very knowledgeable and had excellent communication skills .

- Ken Niewiadowski

Service Provided:

Install Garage Doors


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

We had Charles out today and he was absolutely very nice and knew what he was doing. If we ever need another repair will definitely ask for him. Great experience.

- Lee Avery

Service Provided:

Garage Door Repair


Product:

Springs


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Charles Mincey came out on a Sunday evening on a holiday weekend. He was very polite, professional and knowledgeable and we will use him again.

- Jeff Wallace

Service Provided:

Garage Door Repair


Product:

Springs


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Technician Charles Mincey was knowledgeable and friendly. Appreciated his excellent service.

- Ida Davis

Service Provided:

Garage Door Repair


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Precision Garage Doors have serviced my doors for several years. Great service, quick response and knowledgeable technicians.

- Ramon Ferro

Service Provided:

Garage Door Repair


Product:

Belt Drive Garage Door Opener


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

I went with precision garage doors after I called about 6-7 other places. They had the best price. They said it would be 2-3 hrs before they could come by, they were here 30 minutes later. Charles Mincey was the technician, he did a very good job, I do recommend him. Over all 5 stars

- Louie Guzman

Service Provided:

Garage Door Opener Repair


Product:

Belt Drive Garage Door Opener


Date: 08/10/2019
Other
Pearland, TX
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Charles M. arrived on time and was courteous and efficient. Repair was completed quickly and correct. Gave me some helpful tips. Highly recommend.

- D. Eugene

A Response from: Rick May

Thank you for taking the time to leave us a review! We appreciate your business and will be sure to relay the message to Charles!

Service Provided:

Other


Product:

Rollers


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Thank you Precision for providing true customer care service from the time I called and you provided a same day appointment and to Technician Charles who arrived on time, diagnosed the problem quickly and provided me several options to properly repair my garage door. I chose the option that best suited my needs and budget. Friendly and courteous service! During the repair it was noted that several bearings were still in good shape and did not need replacement, instead of up-selling Charles took those bearings off the final bill. After the job was done, Charles took the time to explain everything properly and cleaned up my garage. Thank you for outstanding service!

- D. G.

A Response from: Rick May

Thank you for taking the time to let us know about your experience with Charles! He is very thorough and enjoys taking the time to explain options so customers have an accurate idea of what is being offered. We appreciate your business!

Service Provided:

Garage Door Repair


Product:

Belt Drive Garage Door Opener


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

5 star , excellent service. Very knowledgeable highly recommended.

- Jaime Sampana

A Response from: Rick May

Jaime, Thank you for the kind remarks! We truly appreciate your business!

Service Provided:

Install Garage Doors


Product:

Garage Door Opener


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Charles was very friendly and knew his stuff. I will request him for my next service call.

- Richard Bennett

Service Provided:

Garage Door Repair


Houston Area

(713) 943-0588

(713) 943-0588
Sugar Land Area

(281) 491-0649

(281) 491-0649
Channelview Area

(713) 266-4462

(713) 266-4462
League City / Galveston Area

(281) 373-1956

(281) 373-1956
The Woodlands Area

(281) 907-0743

(281) 907-0743
Tomball / Cypress Area

(281) 357-4098

(281) 357-4098
Pearland Area

(281) 940-6540

(281) 940-6540
Kingwood Area

(281) 940-6554

(281) 940-6554
Lake Jackson Area

(979) 318-2888

(979) 318-2888
Katy Area

(281) 817-8011

(281) 817-8011
Hardin Moss-Hill Area

(936) 622-2121

(936) 622-2121
Winnie / Bolivar Peninsula Area

(409) 761-1600

(409) 761-1600
Precision Garage Door of Houston
Office: (713) 292-2251
11875 W. Little York Road
Suite 401

Houston, TX 77041