Precision Door repaired my gate opener. The repair service took longer than expected. Technician was not able to complete in a timely manner for reasons unknown. Once completed the gate opener worked correctly. Additionally, when I scheduled the appointment, I was told that there was not a service charge. However, I was charged a service charge. Totally disatisfied with extra charge. Precision Door misinformed me and misrepresented me about charges. I called, spoke with a representative, but no response from the company. I wanted to know why I was told no service charge but yet I was charged an additional fee.

- Gwen G

This company may be ok for garage installations but they advertise doing metal fence door installations, too. Here, the definitely leave a lot to be desired and have only one technician that can perform the work. In my experience, after 9 visits they couldn't complete the project of installing a gate opener and putting in two metal posts. Numerous issues occurred during this time: 1. Initially installed brackets upside down 2. sensors placed so high they would miss low cars or small children or pets 3. Operator placed incorrectly and deformed gate doors 4. Wires placed over gate rather than under and beyond being unsightly also represented a trip hazard and increased element exposure as they weren't buried 5. Not initially told that original posts were too thin and not well placed 6. Technician left before assigned time so we couldn't review his work. When called he said he needed to loo at an apartment 7. When doors opened and closed randomly sometimes even one forward and the other backwards and technician was called, he told me he was off for the weekend and couldn't come back. This led to issues and one door completely fell off 8. Remote was programmed to same frequency as someone else nearby so doors opened and closed at random times 9. Technician(s) trespassed on my property at their last visit and disabled the gates and entered my property. Your email says that we will be contacted earlier in the day by the technician to confirm arrival. No email, phone call or text was sent for confirmation despite you and the technician having my contact information 10. Welding initially was very rough and obvious, improved on last visit but still not finished 11. Post with cement not placed flush and doors do not come together properly 12. Outside bracket is uneven and looks like scrap metal. Screws are unevenly placed resulting overall in a slipshod appearance 13. I have repeatedly asked the owner to call me, which has not happened 14. I have repeatedly asked you to come to my property and walk through this with me. You need to see for yourself the issues I have documented and oversee the work your technician is doing 15. I have contacted you multiple times and often have to wait one week for a reply I have asked the manager to come out and see the issues and supervise the work and she will not. Her most recent proposal to me is that they remove the operator I paid for (and still charge me for it), charge me for the incorrectly placed posts and move on. Unbelievable! I would recommend staying far away from this company.

- Hilary Granson

Sammy is a very considerate person, showing great patience in explaining how the components work. How to do a little PM on your garage, for longevity.

- Eugen Rodriguez

Andrew Kubsch was on time, efficient, professional, knowledgeable and kind. I would definitely recommend this company to family and friends.

- Palma Ellis

Called at 2.00pm and they were at our residence by 6.00 and had fixed the garage door by 7.00 and this was on a Saturday. Excellent service and would recommend

- Geoff

Technician was knowledgeable & courteous. Left no unanswered questions I may have had on the bid. Marked a spot where I needed it for install an electrical outlet to accommodate the new motor. Sent single door & double door bid to my email. Thorough.

- Shelia Smith

Our door broke in the middle of the power outage during the winter storm. We called and had someone out the next day. Not only did the technician fix our door and leave it in better condition than we have ever had it, he made sure I got into my van safely (parked in the icy driveway) and into the garage before he got into his vehicle to leave. He was a bright spot in a hard week.

- Jessica Headley

Andrew was fabulous. He was patient with "ALL" my questions and gave me many good options and suggestions. He replaced the broken spring that snapped during the polar vortex. He also sprayed the door with Precision lubricant spray making my door sound like new again. He made this unexpected expense less stressful as I felt he was honest and definitely skilled.

- Juliette Scofield

Technician, Andrew was very responsive and professional. The entire experience has been great from the time I placed the initial service request until the completion of the job. I would definitely refer Precision Door Service.

- Jim Munnell

We have used them several times on different rental properties we own around Houston. They are always prompt, reliable and professional and get the job done the same day. We will continue to use them in the future.

- Mike S

The technician was very organized and evaluated my garage door problem, the use of LCD lights which was not helping and fixed the door. I appreciated his abilities and help to make my garage door a working mechanism.

- Shirley Ezell

Andrew was a great worker, he showed up on time and replaced my garage door opener in a timely manner. Andrew was very friendly with excellent work ethics. The Precision Door Company is Awesome.

- Wayne Thompson

Andrew was very courteous, personable and knowledgable. He diagnosed the problem over the phone and then when he arrived he took care of it efficiently and with careful attention to detail. The door hasn't been so smooth and quiet in years. Thank you!

- JC

Found you on the internet. Andrew solved the problem and fixed it to my expectations. He was very nice and helpful.

- Bruce Broadbent

We had a pleasant experience all around. Our garage door stopped working last night and we really needed it fixed before morning. I called and the girl who answered was very pleasant and helpful. She was able to send someone out to us within an hour. The tech called me 20min before his arrival and he was very timely. Once here, he quickly recognized the problem, explained to me what needs to be fixed and why, and was very patient with me and my questions. He worked hard in our HOT garage (no AC in there) and fixed our issue. I’m very happy with this company and would use them again

- Nick Sweeney