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12:50 30 Jun 18
Most professional company and helpful technicians I have dealt with. This is our second time using Precision Garage Doors, for different issues with our garage doors. Both service experiences went the extra mile to explain the problem we were having and what was done to correct the issue. On this visit, Jeremy tried to save us the trip cost by diagnosing the issue on the phone. However, our garage door controller was no longer working properly and needed to be replaced. The work was done very efficiently and now our garage door works far better than before. The door is amazingly quiet too. They know garage doors at Precision Garage Door.
00:31 13 Jul 18
highly recommend this company! i phoned them asking for help replacing my garage door. they sent a technician the same day (!) who could have sold me a brand new garage door but instead suggested i simply replace the motor and the bearings. the cost was considerably less than buying a new door; instead of ordering and waiting for a new door, the technician performed the repairs on the spot and after the work was completed i had a nice quiet door, i had a motion sensor instead of having to flip the light off on and off, i had a keypad installed, he programmed my the door opener in my car and reinforced the brace on the door so it glides insteads of rattles when it opens & closes. i am very happy with the work, the cost and the professionalism of precision door.
18:35 01 Aug 18
Absolutely top-notch. Jeremy called before he came,gothere exactly on time, clearly explained what needed to be done, did it, and my garage door lift is better than ever. I highly recommended Precision Garage Door.
17:19 02 Aug 18
Superior service. Called back promptly when others never did! Sam was prompt, courteous, professional and explained door and opener function very well
01:40 04 Apr 18
Installation went fine, feel ripped off however. The price they charged was a little higher than others but they had a good reputation so I thought I could trust them (silly me). I wanted top of the line and was willing to pay for it. One thing I wanted was a security camera that was fully integrated with the Android app that can be used to control the doors. The salesman said they had one for $399.00 so I added it to the order. Today when the technicians came to install the door they handed me a Nest outdoor camera. Two problems with this, first the Nest is not fully integrated with the Android app but rather links to it so it is not integrated. Second, I was charged $399 for a camera I can get on Amazon for $199. In fact I can get two cameras on Amazon for $349.00. Not only did I not get what I was told I would get but was charged double for it. Now I wonder what else was I told was the same way? They bragged about the quality of their warranty but now I wonder. Did I just pay $4000.00 for a $2000.00 dollar door system? It is too late for me on this one but watch yourselves with this company. See the screen capture from Amazon for the camera I was charged almost $400.00 for.